Client Services Representative

💰 ₹28,800 - ₹46,080 (Est.) 📍 Mumbai

Job Description

We are looking for a team member who can spearhead strategy and development for multi-platform creative, digital, social and experiential projects and to ensure strong client partnerships. A minimum of 5-7 years of work experience in a leading digital advertising agency business with a strong creative bent of mind. Significant experience with client relationship management, strategy, team building and management, budgeting, negotiations of contracts and fees, production, and media analytics.

To be on the pulse of contemporary youth culture and the emerging trends in the creative industries.

To bring forth an innovative and fresh lens to culture marketing and partnerships driven by purpose, community, storytelling, design and aesthetic sensibilities

Digital first storytelling

Responsibilities
• Responsible for identifying new business opportunities, maximising revenue streams and managing P/L across all projects.
• Responsible for pitching new businesses along with the CMO displaying impactful presentation skills.
• Driving cross-functional teams to deliver creative thinking and powerful ideas on youth culture marketing.
• Defining scope of work on each campaign/project, allocate and negotiate budgets and contracts.
• Responsible for guiding teams on all projects that are managed by the junior marketing, brand solutions team members.
• Responsible to spearhead operations and workflow allocation across campaigns/projects and management of cross functional teams of marketing, design, video and editorial.
• Responsible (but not limited to) to produce multi-format and multi-platform digital campaigns, photo and video-shoots, influencer marketing, digital and experiential festivals which are both brand and homegrown IPs.
• Client management and lead point of accountability: to ensure timelines and deliverables are met and to mobilise cross functional teams; manage expectations for effective and impactful campaign execution.
• Lead brainstorms and develop creative ideas and concepts: to bring an innovative and a fresh lens to campaigns that lie at the intersection of Indian creative youth culture and identity.
• To have a strong understanding and interest in the emerging contemporary youth culture trends, creative communities, insights, needs, purpose that can be mapped to brands and build new communities.
• Provide thought leadership to partners in the youth culture, branded content, digital media (platform agnostic).
• Partner with senior leadership to set projections for the year.
• Responsible for delivery management and client budget on forecasting, billing, and reconciling fee and PT budgets.

Skills & Experiences
• To want to push boundaries of creativity, marketing and to not accept status quo
• 5 - 7 years of related industry experience in a leading creative agency, digital marketing, digital publishing experience: required
• Multi-format and platform branded execution experience is required: digital, video, social, influencer, experiential and more.
• 5 years or more of building client relationships. Client references will be required on the accounts previously worked on
• The ability to lead and guide a team effectively; experience with managing teams of minimum 4 and more
• To have significant knowledge and experience in marketing and advertising, with a focus on content, digital strategy and storytelling, technology, and emerging trends
• To have a good understanding and interest in producing, project management and delivery across multiple formats including digital, social, film, photography, editorial, and experiential
• A strong ability to negotiate and find new business opportunities
• To have the ability to work in a creative, lean, fast growing startup, managing multiple projects in a fast-paced environment
• To be organised, proactive, solutions driven, analytical and a creative problem solver
• Ability to manage multiple projects simultaneously which may span across multiple formats and platforms.
• Strong communication and presentation skills – articulate and engaging
• To have demonstrated budget management and resource planning experience
• To have a keen interest in youth culture and the arts, film, fashion, lifestyle and more. Also an understanding of the Homegrown brand’s voice and values
• Understanding of digital storytelling, social distribution and analytics
• To be proficient in KeyNote, Excel, and Google Drive (Presentations are only made in Keynote). A strong sense of design and aesthetic

💡 Quick Summary

Seeking a career-building opportunity? The Client Services Representative position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.

Sponsored

Job Details

Company Name: Homegrown

Frequently Asked Questions

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The expected salary for Client Services Representative in Mumbai is ₹28,800 - ₹46,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Client Services Representative is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Client Services Representative. Previous experience in Marketing Executive Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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