Client Services|Customer Care Support

💰 ₹50,400 - ₹80,640 (Est.) 📍 Gurgaon

Job Description

Department overview:
S & P Global Notice Manager is the industry leader in leveraged loan and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis.

Position summary:
Notice Manager (NM) operation is a liaison between Clients, Product and Operations in relation to offering data to the leveraged loan market. Notice Manager team analyzes, handles and organizes all the queries related to Global Loan Data, Integration Utility, website and access related issue. The role also includes enhancing existing practices and alternatives to ensure smooth delivery of data. The successful candidate will work closely with clients and help troubleshoot any issues they have with the WSO Software/Integration Utility or the frontend website. According to the coverage plan this position will cover US or UK or Indian working hours.

Duties & accountabilities:
Act as Client Services touch point through daily contact with clients in relation to Notice Manager
Interact daily with clients by providing support for the WSO Notice Manager Website
Interact with product developers to fully understand the functionality of all systems.
Troubleshoot client issues with knowledge of system and interaction with product developers.
Interact with product manager to relay any system issues or client product suggestions.
Interact with Data team to relay any data issues or client requests
Run SQL queries to troubleshoot and pull reports
Troubleshoot Agent Notice
Assist with on boarding clients to receive FpML notices
Ideal candidate who has a strong work ethic and is a strong communicator for client responses.
Knowledge, Skills & Abilities
Advance Excel skills, working knowledge with MS Office, Access Database and SQL query
Strong data analysis skills, ability to query and analyze large volumes of financial data
Work in fast paced environment
Must be able to document processes thoroughly and be well organized
Detail oriented and shows initiative
Business competencies

Education and experience

Bachelor’s degree
Working knowledge of WSO Administrator and Integration Utility (Preferred)
Commercial awareness : General knowledge of syndicated loans is a plus

Personal competencies

Personal impact
The candidate will be a driven self-starter, who can be assertive and resourceful where necessary
Must be organized and have the ability to manage multiple projects in parallel whilst maintaining excellent attention to detail
Ability to meet internal/external deadlines

Communication : Strong communication/relationship building skills (internal and external)
Teamwork : Ability to influence and partner across the product, development and QA teams . Being a team player is a vital aspect of the position, and it is expected that the candidate will work well individually, as well as in a global team environment coordinating well within Team as well across other Teams

-----------------------------------------------------------

Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, ****** orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.

----------------------------------------------------------- OPRTON203 - Entry Professional (EEO Job Group)

Job ID: 282+66
Posted On: 2026-05-04
Location: Gurgaon, Haryana, India

💡 Quick Summary

Seeking a career-building opportunity? The Client Services|Customer Care Support position is now open for candidates interested in the Database Administrator sector. This role in Gurgaon offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Database Administrator is a plus.

Sponsored

Job Details

Company Name: S&P Global

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Client Services|Customer Care Support in Gurgaon is ₹50,400 - ₹80,640 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Client Services|Customer Care Support is an on-site position based in Gurgaon. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Client Services|Customer Care Support. Previous experience in Database Administrator is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

Similar Openings

  • System Database Administrator|oracle Db

    4+874+BR Why Kyndryl Your Role and Responsibilities - If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, th...

    Full Time / Part Time

    Salary Estimated: 25K to 34K

    Remote

    August 4, 2026


    Apply Now

  • Head Data Analytics

    Job Description JOB DETAILS 1.Lead and develop a team of Data Analysts. 2.Build and maintain relationships with business leaders, including the IT organization, executive leadership, and operations. 3.Supervise the delivery of daily, weekly, and mont...

    Full Time / Part Time

    Salary Estimated: 25K to 29K

    new Delhi, Rajasthan

    August 4, 2026


    Apply Now

  • Junior Oracle DBA |676452| | US or GC | Trenton| NJ | 10++| W2

    Qualifications Must be able to provide proof of COVID-1+ vaccination plus booster shot The ideal candidate will have 7+ years of Oracle database administration experience Bachelor’s degree or equivalent experience 7+ years of experience with Oracle 1...

    Full Time / Part Time

    Salary Estimated: 22K to 35K

    Trenton, New Jersey

    August 4, 2026


    Apply Now

  • Oracle DBA Consultant | NTT

    Key Roles and Responsibilities: • Database monitoring and Maintenance • Monitors database infrastructure • Proactively monitors the work queues. • Perform operational tasks to resolve all incidents/requests in a timely manner and within the agreed SL...

    Full Time / Part Time

    Salary Estimated: 25K to 33K

    Pune, Maharashtra

    August 4, 2026


    Apply Now

  • Azure Dba | Techgig

    About Job CTC Undisclosed Job Location Mumbai Experience 5 - 8 yrs Description Azure Database administrator (5-10 years) Looking for a professional having minimum 5 years of experience in Database Administration with Azure data platform with strong u...

    Full Time / Part Time

    Salary Estimated: 25K to 35K

    Remote

    August 4, 2026


    Apply Now

  • Plsql Admin|Contra| WFH Full|Time

    3+ years relevant working experience in Databases primarily Oracle and PostgreSql. 1. Installation, HA/DR Configuration, PGBouncer and Troubleshooting of PostgreSQL +.4 / +.6/ 10/ 11/ 12 databases. 2. Perform backup and recovery for PostgreSql. 3. Pe...

    Full Time / Part Time

    Salary Estimated: 21K to 31K

    Jaipur, Rajasthan

    August 4, 2026


    Apply Now