Client Servicing Job Post

Company: Cigma Events

Location: Gurgaon, India

Company Overview: Cigma Events is a premier event management company dedicated to

curating exceptional experiences for clients. With a focus on creativity and attention to

detail, we go above and beyond to ensure every event exceeds expectations. Situated in

Gurgaon, India, our commitment to client satisfaction distinguishes us within the industry.

Job Description:

Job: Client Servicing

Package: 3-4 Lakhs

As a Client Servicing at Cigma Events, you will play a pivotal role in

fostering strong client relationships and ensuring seamless execution of events. Your

responsibilities will include:

1. Experience- Candidates should have experience of 6 Months – 1 year

2. Client Interaction: Act as the primary point of contact for clients, engaging with them

on a daily basis to understand their needs, preferences, and expectations.

3. Event Coordination: Collaborate with various teams within the organization to

coordinate and execute all aspects of events, ensuring they align with client objectives

and company standards.

4. Client Meetings: Conduct regular meetings with key clients such as Seagate, HP, HCL,

and others to discuss upcoming projects, gather requirements, and provide updates

on ongoing activities.

5. Requirement Analysis: Thoroughly understand client requirements, including budget

constraints, timelines, and event specifications, and ensure they are met in a timely

and efficient manner.

6. New Client Acquisition: Proactively engage with potential clients to explore new

business opportunities, showcasing our services and capabilities while understanding

their event needs.

7. Relationship Management: Build and maintain strong, long-lasting relationships with

clients, earning their trust and confidence through exceptional service delivery and

effective communication.

8. Problem Resolution: Address any concerns or issues raised by clients promptly and

effectively, demonstrating a proactive approach to problem-solving and customer

satisfaction.

9. Timely Delivery: Ensure all client deliverables are met within agreed-upon deadlines,

maintaining a high level of quality and attention to detail throughout the process.

Additional Requirements:

 Strong communication and interpersonal skills, with the ability to effectively convey

ideas and information to clients and internal teams.

 Excellent organizational skills, capable of managing multiple tasks and priorities

simultaneously in a fast-paced environment.

 Creativity and resourcefulness in finding solutions to meet client needs and overcome

challenges.

 Proven experience in client servicing or related fields, preferably within the events

industry.

 Proficiency in Microsoft Office suite and other relevant software applications.

 A passion for delivering exceptional customer experiences and a genuine interest in

the events industry