Client Servicing Executive

💰 ₹50,400 - ₹80,640 (Est.) 📍 Mumbai 🕐 6 days ago

Job Description

We are looking for a experienced Client Servicing Executive to join our expanding team, the ideal candidate responsible for managing client relationships and ensuring the delivery of exceptional service. The role involves coordinating with clients, understanding their needs, and ensuring that their requirements are met efficiently.

Role & Responsibilities:

Act as the main point of contact for clients, addressing inquiries, concerns, and service requests.
Build and maintain strong, long-term relationships with clients by ensuring satisfaction and delivering excellent service.
Assist in the on-boarding process for new clients, ensuring smooth integration and communication.
Work closely with the internal teams to ensure client needs are met in a timely and efficient manner.
Assist in coordinating projects and tasks, ensuring deadlines and deliverables are met.
Track project status and communicate progress to clients regularly.
Stay updated on the company’s products, services, and offerings to provide accurate and up-to-date information to clients.
Identify opportunities to up-sell or cross-sell additional services/products based on client needs.
Skills Required:

A bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.
Proven experience in client servicing or account management.
Excellent communication (verbal and written) and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and manage multiple client accounts simultaneously.
Strong organizational skills and the ability to manage time effectively.
Proactive and enthusiastic about providing top-tier client service.
Ability to work independently and as part of a team.
Interested candidates kindly mail your resume at mumbai.361degrees@ gmail.com

NOTE: Only candidates with client service experience will be shortlisted and contacted

To know more about us:

Visit our Website - www.361degreesdesign.com

Instagram- www.instagram.com/361degrees_design/

Facebook - www.facebook.com/361DegreesDesign

Youtube - https://youtube.com/channel/UCLlV+yEwuBD_yrnbsMTVYRA/

Job Type: Full-time

Benefits:

Paid time off
Schedule:

Day shift
Morning shift
Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

How many years of agency experience do you have in Client Servicing/Handling?
Education:

Bachelor's (Required)
Experience:

Client Servicing: 1 year (Required)
Work Location: In person

 
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💡 Quick Summary

Seeking a career-building opportunity? The Client Servicing Executive position is now open for candidates interested in the Legal Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Legal Jobs is a plus.

Sponsored

Job Details

Company Name: 361 Degrees

Frequently Asked Questions

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The expected salary for Client Servicing Executive in Mumbai is ₹50,400 - ₹80,640 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Client Servicing Executive is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Client Servicing Executive. Previous experience in Legal Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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