Job Description- Evenflow Experiences

Location: Bangalore

Job Title: Client Servicing

Experience Required: 2 to 7 Years (Past Experience in any event management company will be preferred)

About Us: At Even Flow Experiences, we're masters of creating impactful events. With agility and professionalism, we turn ideas into realities, defying convention every step of the way. Our core values - QUALITY, COMMITMENT, INNOVATION, PROACTIVENESS, PASSION, VALUE CREATION, and INTEGRITY - drive us to exceed expectations. Explore our profile at Company Website: https://evenflow.in/ and witness the difference.

Position Overview: We are seeking a dynamic and client-focused individual to join our Client Servicing Team. If you're a seasoned professional with a passion for the events industry and a knack for building lasting client relationships, we want to hear from you. Take the lead in understanding client needs, crafting proposals, and ensuring flawless event execution.

Responsibilities:
• Understand client requirements, project briefs, and event objectives.
• Identify clients' business needs and challenges and formulate proposals accordingly.
• Prepare and deliver proposal presentations to clients.
• Negotiate terms with clients and effectively close deals.
• Serve as a liaison between clients and the Operations & Creative teams.
• Participate in event planning, ensuring deadlines are met and coordination between operations and creative teams.
• Provide prompt and systematic servicing of all business inquiries, ensuring smooth execution of events.
• Address customer requirements and provide timely solutions.
• Develop innovative strategies to retain key clients.
• Regularly review and manage key accounts to ensure client satisfaction and retention.
• Handle escalations and delivery turnaround times effectively.
• Strive for 100% client satisfaction in every project execution.
• Utilize client feedback for continuous improvement and innovation.
• Manage post-event formalities including sending reports, gathering feedback, and obtaining testimonials from clients.

Requirements:
• 2 to 7 years of experience in client servicing, preferably in the events industry.
• Fair knowledge of Microsoft Office, especially PowerPoint.
• Confident in conducting meetings and handling briefs.
• Cordial and approachable demeanor.
• Strong team player with excellent interpersonal skills.
• Detail-oriented with a keen eye for accuracy.

Drop Your Application To: [email protected]

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