Job Description
Lead – Account Planning & Client Servicing
Looking for active and energetic marketing professional with excellent communication skills and
team management skills with 6-10 years of work experience. The Candidate must have online and
offline marketing experience with an Advertising agency, preferably Healthcare background.
Role Objective:
The Candidate will be expected to lead a team of client facing/client servicing for
carrying out Marketing for the services/ departments offered by the client.
Role & Responsibilities:
1.1. To systematically drive the brand positioning and brand value for the clients with strategy and
execution, working closely with the clients & internal teams
1.2. Responsible for working with clients to ensure that their needs are properly communicated to
the Content, Creative, Digital and Branding teams.
1.3. Develop monthly activity calendars in alignment with the strategy/positioning / feedback from
stakeholders to promote the centres/services.
1.4. To ensure the Account Planning that drives the strategic direction of each campaign, and
ensures the creative work not only fits the brand but is also strategically focused.
1.5. Responsible for planning and execution of Marketing & Activity Calendars for designated
specialties across all mediums, with ATL, BTL & Digital activation.
1.6. Work closely with internal Creative, Content, Digital, Media Buying, Website/SEO, PR to ensure
consistent Communication and activities as per the Planners.
1.7. Responsible for the assigned clients and achieving set KRAs, client satisfaction and retention.
1.8. Responsible for the performance of the client's brand marketing efforts across mediums. Work
closely with the support teams to ensure the deliverables and targets are met.
Profile of the person:
- Sharp and Quick in understanding
- Getting things moving/done
- Ability to handle Pressure and deliver as per TATs
- Understand Marketing and Branding
- Strong Communication - verbal and written
- Willing to stretch
- Responsible and Disciplined
-Thorough knowledge of PowerPoint and Excel.
Qualifications:
MBA Marketing from reputed B School with relevant experience
Looking for active and energetic marketing professional with excellent communication skills and
team management skills with 6-10 years of work experience. The Candidate must have online and
offline marketing experience with an Advertising agency, preferably Healthcare background.
Role Objective:
The Candidate will be expected to lead a team of client facing/client servicing for
carrying out Marketing for the services/ departments offered by the client.
Role & Responsibilities:
1.1. To systematically drive the brand positioning and brand value for the clients with strategy and
execution, working closely with the clients & internal teams
1.2. Responsible for working with clients to ensure that their needs are properly communicated to
the Content, Creative, Digital and Branding teams.
1.3. Develop monthly activity calendars in alignment with the strategy/positioning / feedback from
stakeholders to promote the centres/services.
1.4. To ensure the Account Planning that drives the strategic direction of each campaign, and
ensures the creative work not only fits the brand but is also strategically focused.
1.5. Responsible for planning and execution of Marketing & Activity Calendars for designated
specialties across all mediums, with ATL, BTL & Digital activation.
1.6. Work closely with internal Creative, Content, Digital, Media Buying, Website/SEO, PR to ensure
consistent Communication and activities as per the Planners.
1.7. Responsible for the assigned clients and achieving set KRAs, client satisfaction and retention.
1.8. Responsible for the performance of the client's brand marketing efforts across mediums. Work
closely with the support teams to ensure the deliverables and targets are met.
Profile of the person:
- Sharp and Quick in understanding
- Getting things moving/done
- Ability to handle Pressure and deliver as per TATs
- Understand Marketing and Branding
- Strong Communication - verbal and written
- Willing to stretch
- Responsible and Disciplined
-Thorough knowledge of PowerPoint and Excel.
Qualifications:
MBA Marketing from reputed B School with relevant experience
💡 Quick Summary
Seeking a career-building opportunity? The Client Servicing Lead position is now open for candidates interested in the BPO Jobs sector. This role in Gurugram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
