Client Servicing Manager

Manage project costs, budgets and client expectations

· Anticipate and make recommendations for client needs.

· Be exceptionally responsive to all client requests.

· Understanding the client’s needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.

· Coordinate projects by communicating effectively with client & production team to follow all steps to ensure project stays on track.

· Work with creative team to bring ideas into the mix, offer suggestions, research, ability to share & constantly learn new technology.

· Provide EXCELLENT customer service with a positive attitude to every client, on every occasion.

Duties include

· Receive, coordinate & assign existing client requests.

· Creating project dockets including budgets, timelines, creative briefs, project folders

· Quality assurance including proof-reading and ensuring that all work presented to our clients meets their specifications and brand mandates

· Managing budgets and timelines

· Generating and presenting change orders

· Providing clients with timely updates and status

· Updating all project statuses

· Review and preparation of invoices

Requirements

· Must have excellent problem solving, organizational, written & verbal communication.

· Must have strong follow-up skills.

· Proficient in Microsoft Outlook, Word, Excel.

· Must have excellent phone skills & etiquette.

· Must have NO FEAR of computers & technology. At least an intermediate knowledge of internet terms & capabilities.

· Must be willing to learn new things.

Job Type: Full-time

Salary: Up to ₹800,000.00 per year

Schedule:

Day shift
Ability to commute/relocate:

E-362 , 1st Floor , Nirman Vihar , Vikas Marg , New Delhi -1100 +2, Delhi - 1100+2, Delhi: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 1 year (Preferred)