Job Description
We deliver a full portfolio of services that include IT Consulting, Application Development and Management, Independent Testing, Outsourced Product Development, Enterprise Software Solutions, Business Intelligence & Data Warehousing as well as Resource Augmentation. Also we engage in providing Training, Managed and Infrastructural Services.
Our focus is on delivering superior returns to clients through our cost-effective, efficient, high-value services that run on excellent in-house processes. We are deeply committed to the steady pursuit of our long-term goals and aspirations through service excellence and industry expertise. We strive to consistently deliver on commitments and exceed customer expectations by addressing organizations' business-specific needs using our superior technical expertise and world class infrastructure.
The Role
Your Responsibilities will include:
• Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issue relating to usage of standard applications and IT services.
• Providing monthly help desk reports.
• Understand the clients' requirements to develop proposals and suggest solutions to help them meet their business objectives.
• Determining project requirements and goals, defining the scope of the engagement and planning timelines.
• Working closely with technical teams to ensure towards smooth delivery of solutions.
• Working in a team of consultants and on various consulting engagements.
Ideal Profile
Skills Required:
• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 1 year experience, ideally within an IT Consulting or Helpdesk / Technical Support role.
• An IT Technician, or IT Support Technician, Front Desk Executive who maintains the computer of an organization.
• 1 years of experience or Fresher’s can also apply ·
• Someone with Internship Experience will also work ·
• You have excellent communication and interpersonal skills.
• You have excellent written and verbal communication skills.
• You are highly goal driven and work well in fast paced environments.
• You are a strong team player who can manage multiple stakeholders.
• You pay strong attention to detail and deliver work that is of a high standard.
What's on Offer?
• Join a well known brand within IT Services
💡 Quick Summary
Seeking a career-building opportunity? The Client Site IT Technician position is now open for candidates interested in the Technician Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.
