Job Description
Community Bank Connection is looking for a hardworking and customer service-focused individual that can join a fast-paced team in solving technical issues while taking care of customers. The ideal person for this role is teachable, responsible, self-disciplined, and has a desire for self-development. We can teach the necessary skills and knowledge to anyone with initiative.
In this role, you will be responsible for providing technical support and troubleshooting assistance to our users. The ideal candidate will have a strong interest in computer hardware, software, troubleshooting, and network administration. This position will allow someone to learn, or continue learning, the back-end infrastructure for large financial organizations along with end-user management. This position is primarily onsite, but will have some opportunity to work from home as well.
Primary Responsibilities
Customer Support
Windows Troubleshooting Support
Collaboration with Vendors
Administer servers, desktop computers, printers, routers, switches, firewalls, and phones.
Ticketing Software Management
Resolution Documentation
Requirements
Hard Working
Basic computer skills
Hardware/Software Troubleshooting Skills
Team Player
Teachable
Clear communication
Preferred Skills
Basic Experience with Windows OS
Microsoft Office
Active Directory
Azure AD
Cisco Systems
Server Maintenance
Entry Level IT Support
Schedule:
8 hour shift (primarily 9:00am - 5:30pm with a 30 minute break)
Day shift
Monday through Friday
Employment Type
Full-time
Job Type: Full-time
Pay: $30,000.00 - $32,000.00 per year
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
work: 1 year (Preferred)
Work Location: In person
In this role, you will be responsible for providing technical support and troubleshooting assistance to our users. The ideal candidate will have a strong interest in computer hardware, software, troubleshooting, and network administration. This position will allow someone to learn, or continue learning, the back-end infrastructure for large financial organizations along with end-user management. This position is primarily onsite, but will have some opportunity to work from home as well.
Primary Responsibilities
Customer Support
Windows Troubleshooting Support
Collaboration with Vendors
Administer servers, desktop computers, printers, routers, switches, firewalls, and phones.
Ticketing Software Management
Resolution Documentation
Requirements
Hard Working
Basic computer skills
Hardware/Software Troubleshooting Skills
Team Player
Teachable
Clear communication
Preferred Skills
Basic Experience with Windows OS
Microsoft Office
Active Directory
Azure AD
Cisco Systems
Server Maintenance
Entry Level IT Support
Schedule:
8 hour shift (primarily 9:00am - 5:30pm with a 30 minute break)
Day shift
Monday through Friday
Employment Type
Full-time
Job Type: Full-time
Pay: $30,000.00 - $32,000.00 per year
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
work: 1 year (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Client Support Engineer - Onsite position is now open for candidates interested in the Back Office Jobs sector. This role in Calera offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
