Job Description
Job Title: Client Support Officer
The Department of Families, Fairness and Housing (DFFH) is seeking a motivated and customer-focused individual to join our team as a Client Support Officer.
About the Role
This role provides an exciting opportunity to work with the Hub Support Team in delivering high-quality services to clients accessing The Orange Door. As a Client Support Officer, you will be the first point of contact for people requiring assistance, providing responsive and timely advice and connections to relevant services.
Key Responsibilities
Support the Hub Manager and workforce in achieving client-focused objectives aligned with strategic policy directions.
Prioritize tasks to deliver optimal service delivery to clients.
Exercise advanced interpersonal communication skills to address diverse client needs.
About Us
DFFH works towards creating equal opportunities for all Victorians to live a safe, respected, and valued life. Our areas of focus include child protection, housing, disability, prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women, and youth.
What We Offer
We are committed to developing and supporting a well-equipped and highly motivated workforce. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds and abilities.
How to Apply
To apply, please submit your interest in this position through the Jobs and Skills Exchange portal. Attachments can be uploaded in .doc, .docx, .pdf, .txt, or .rtf formats. Applicants must provide a CV and Cover Letter (max 2 pages) outlining their suitability to the role.
The Department of Families, Fairness and Housing (DFFH) is seeking a motivated and customer-focused individual to join our team as a Client Support Officer.
About the Role
This role provides an exciting opportunity to work with the Hub Support Team in delivering high-quality services to clients accessing The Orange Door. As a Client Support Officer, you will be the first point of contact for people requiring assistance, providing responsive and timely advice and connections to relevant services.
Key Responsibilities
Support the Hub Manager and workforce in achieving client-focused objectives aligned with strategic policy directions.
Prioritize tasks to deliver optimal service delivery to clients.
Exercise advanced interpersonal communication skills to address diverse client needs.
About Us
DFFH works towards creating equal opportunities for all Victorians to live a safe, respected, and valued life. Our areas of focus include child protection, housing, disability, prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women, and youth.
What We Offer
We are committed to developing and supporting a well-equipped and highly motivated workforce. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds and abilities.
How to Apply
To apply, please submit your interest in this position through the Jobs and Skills Exchange portal. Attachments can be uploaded in .doc, .docx, .pdf, .txt, or .rtf formats. Applicants must provide a CV and Cover Letter (max 2 pages) outlining their suitability to the role.
💡 Quick Summary
Seeking a career-building opportunity? The Client Support Officer position is now open for candidates interested in the Government Job Alert sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.