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Acton ACT
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Aboriginal Legal Service
Support community, reduce incarceration, and empower Aboriginal clients.
Work hands-on with clients across court, bail, and support plans.
$71,776 - $89,934 + super + salary packaging & leave loading!
Job: 1496189 | Full-Time | Permanent | Canberra, ACT | $71,776 - $89,934 (Based on Experience)
This is an Aboriginal/Torres Strait Islander identified position which is a genuine occupational qualification and is authorised under section 14(d) of the Anti-Discrimination Act 1977.
The Aboriginal Legal Service (ALS) was established in a critical act of self-determination over 50 years ago as part of the Aboriginal rights protest movement. We provide high-quality, culturally safe legal and support services for Aboriginal and Torres Strait Islander people throughout NSW and the ACT, and fight for social justice and equity for our communities.
Your Impact:
As a valued member of our ACT Justice Support Program, you’ll play a key role in working collaboratively with legal and community stakeholders to support Aboriginal and Torres Strait Islander clients, with the aim of reducing incarceration rates in the ACT. This is achieved by providing culturally appropriate support, assisting clients to obtain and comply with bail, and facilitating access to justice support programs and services. Each day, you will:
Identify eligible clients and support their participation in the Ngurrambai Bail Support and Front Up programs
Deliver program services including court support, bail support, case management, and after-hours assistance
Provide culturally appropriate support to clients and their families throughout the bail process
Build and maintain strong relationships with clients, legal representatives, and key stakeholders across agencies
Assist clients to obtain and meet bail conditions through planning, transport, and ongoing case management support
Monitor, record, and report program outcomes while promoting services and staying informed on justice issues
Your Story & Strengths:
With respect and pride, you’ll walk alongside community, with a deep understanding of cultural, social, and historical needs. You’re committed to standing up for justice, supporting mob with care, and helping reduce cultural load and bring these values and strengths:
Be a proud Aboriginal and/or Torres Strait Islander person, recognised by your community
Apply sound judgement and cultural awareness to deliver respectful, appropriate support to Aboriginal clients and communities
Demonstrate strong knowledge of the criminal justice system, including bail processes and court procedures
Use effective communication, interpersonal, and negotiation skills to support clients in complex situations
Show resilience and professionalism when working with challenging behaviours and high-pressure environments
Work effectively both independently and within interdisciplinary teams, with strong analytical, time management, and organisational skills
Maintain proficiency in Microsoft Office and digital tools, with the ability to travel as required; relevant qualifications in community justice or related fields are desirable
Our Journey Together
At ALS, you can discover a fulfilling career that truly makes an impact in the community. We also offer our staff a range of generous benefits including:
Not-for-profit salary packaging, which can increase your take-home pay by up to $15,900 per year, reducing your tax burden and keeping more of your hard-earned money in your pocket
Annual leave loading of 17.5%, ensuring that you are rewarded for your time off and can enjoy a well-deserved break
Career and professional development opportunities
Caring for Community & You
To protect the communities we serve, we are committed to upholding the highest standards of safe recruitment practices. Therefore, it is essential that candidates either possess or have the capacity to obtain a current and valid Working with Vulnerable People (ACT) check for this role.
ALS is committed to equal opportunity and cultural safety in recruitment for all candidates. If you identify as a person with a disability and need any adjustments or support throughout the recruitment process, please contact our Talent Team at talent@alsnswact.org.au - we will work with you to ensure an accessible and supportive experience.
Interested candidates are encouraged to apply as soon as possible, as applications are reviewed on a rolling basis.
Start of main content
Job title, keywords or company
Acton ACT
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
500+ jobs
Library Reading Rooms
National Library of Australia
Canberra ACT
Workplace Coordinator
JLL
Canberra ACT
View similar jobs with this employer
Client Support Officer (Aboriginal/Torres Strait Islander Identified)
Aboriginal Legal Service
Canberra ACT
Salary packaging
Visited 11 hours ago
Assistant Director, ****** Violence Responses (Co-Located) | Full-time Permanent
Justice and Community Safety
Canberra ACT
Visited 10 hours ago
Executive Level 1 - Assistant Director, Internal Budgeting and Reporting
Department of Health, Disability and Ageing
Woden ACT
Visited 10 hours ago
Executive Officer - ACT Emergency Services Agency | Temporary
Justice and Community Safety
Canberra ACT
Visited 11 hours ago
Assistant Director, Reporting | Full-time Temporary with a Possibility of Permanency
Infrastructure Canberra
Canberra ACT
Visited 12 hours ago
Assistant Store Manager | OPSM | Canberra City, ACT
Often responds within 1 day
OPSM
Canberra ACT
Visited 10 hours ago
Business Manager | Full-time Temporary with a Possibility of Permanency
Education
Canberra ACT
Visited 11 hours ago
Casual Receptionist - National Convention Centre
Crowne Plaza Hotels & Resorts
Canberra ACT
Visited 11 hours ago
Communications and Content Design Officer | Full-time Temporary with a Possibility of Permanency
Chief Minister, Treasury and Economic Development
Canberra ACT
ICT Procurement Officer - APS Level 5
Australian Government
Canberra ACT
Visited 12 hours ago
Catering Assistant (Boardroom & Client Floor)
Clayton Utz
Canberra ACT
Visited 11 hours ago
ACT Fire and Rescue Executive Support Officer | Full-time Permanent
Justice and Community Safety
Canberra ACT
Training Officer | Full-time Permanent
City and Environment
Canberra ACT
ACMA - Human Resources Adviser - APS 5
Australian Communications and Media Authority
Canberra ACT
Visited 10 hours ago
Director, Social Services Regulation | Full-time Temporary
Health and Community Services
Canberra ACT
Visited 10 hours ago
Workers Compensation Claims Consultant
Insurance Australia Group
Canberra ACT
Parental leave
Health insurance
Annual leave
Insurance services
Work from home
Visited 12 hours ago
Vehicle Readiness Specialist, Canberra
Tesla
Canberra ACT 2601
Visited 11 hours ago
Enquiry Officer
Australian National University
Canberra ACT 2601
Visited 12 hours ago
Coordinator, Library Donation Project
Australian National University
Canberra ACT 2601
Salary packaging
Assistant Director ACT Freedom of Information | Full-time Temporary
Independent Statutory Offices including boards,...
Canberra ACT
Visited 10 hours ago
Coordinator, Library Acquisitions
Australian National University
Canberra ACT 2601
Salary packaging
Visited 11 hours ago
Associate Dispenser | OPSM | C | ACT | Gungahlin
Often responds within 1 day
OPSM
Gungahlin ACT
Visited 11 hours ago
Service Scheduler
Baptistcare WA
Canberra ACT 2601
Referral program
Salary packaging
Visited 11 hours ago
People also searched:
Employers: Post a Job
Aboriginal Legal Service
Support community, reduce incarceration, and empower Aboriginal clients.
Work hands-on with clients across court, bail, and support plans.
$71,776 - $89,934 + super + salary packaging & leave loading!
Job: 1496189 | Full-Time | Permanent | Canberra, ACT | $71,776 - $89,934 (Based on Experience)
This is an Aboriginal/Torres Strait Islander identified position which is a genuine occupational qualification and is authorised under section 14(d) of the Anti-Discrimination Act 1977.
The Aboriginal Legal Service (ALS) was established in a critical act of self-determination over 50 years ago as part of the Aboriginal rights protest movement. We provide high-quality, culturally safe legal and support services for Aboriginal and Torres Strait Islander people throughout NSW and the ACT, and fight for social justice and equity for our communities.
Your Impact:
As a valued member of our ACT Justice Support Program, you’ll play a key role in working collaboratively with legal and community stakeholders to support Aboriginal and Torres Strait Islander clients, with the aim of reducing incarceration rates in the ACT. This is achieved by providing culturally appropriate support, assisting clients to obtain and comply with bail, and facilitating access to justice support programs and services. Each day, you will:
Identify eligible clients and support their participation in the Ngurrambai Bail Support and Front Up programs
Deliver program services including court support, bail support, case management, and after-hours assistance
Provide culturally appropriate support to clients and their families throughout the bail process
Build and maintain strong relationships with clients, legal representatives, and key stakeholders across agencies
Assist clients to obtain and meet bail conditions through planning, transport, and ongoing case management support
Monitor, record, and report program outcomes while promoting services and staying informed on justice issues
Your Story & Strengths:
With respect and pride, you’ll walk alongside community, with a deep understanding of cultural, social, and historical needs. You’re committed to standing up for justice, supporting mob with care, and helping reduce cultural load and bring these values and strengths:
Be a proud Aboriginal and/or Torres Strait Islander person, recognised by your community
Apply sound judgement and cultural awareness to deliver respectful, appropriate support to Aboriginal clients and communities
Demonstrate strong knowledge of the criminal justice system, including bail processes and court procedures
Use effective communication, interpersonal, and negotiation skills to support clients in complex situations
Show resilience and professionalism when working with challenging behaviours and high-pressure environments
Work effectively both independently and within interdisciplinary teams, with strong analytical, time management, and organisational skills
Maintain proficiency in Microsoft Office and digital tools, with the ability to travel as required; relevant qualifications in community justice or related fields are desirable
Our Journey Together
At ALS, you can discover a fulfilling career that truly makes an impact in the community. We also offer our staff a range of generous benefits including:
Not-for-profit salary packaging, which can increase your take-home pay by up to $15,900 per year, reducing your tax burden and keeping more of your hard-earned money in your pocket
Annual leave loading of 17.5%, ensuring that you are rewarded for your time off and can enjoy a well-deserved break
Career and professional development opportunities
Caring for Community & You
To protect the communities we serve, we are committed to upholding the highest standards of safe recruitment practices. Therefore, it is essential that candidates either possess or have the capacity to obtain a current and valid Working with Vulnerable People (ACT) check for this role.
ALS is committed to equal opportunity and cultural safety in recruitment for all candidates. If you identify as a person with a disability and need any adjustments or support throughout the recruitment process, please contact our Talent Team at talent@alsnswact.org.au - we will work with you to ensure an accessible and supportive experience.
Interested candidates are encouraged to apply as soon as possible, as applications are reviewed on a rolling basis.
💡 Quick Summary
Seeking a career-building opportunity? The Client Support Officer (Aboriginal/Torres Strait Islander Identified) position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.