Job Description
Settlement Support and Community Care | Adelaide | Casual
Multiple Casual positions available based at our Adelaide office
Supporting newly arrived refugees
You must be fluent in ANY of the following languages to be considered: Arabic, Afghan, Burmese, Congolese & Latin American
The hourly rate is $35.15 + 12% super
Other benefits include:
Supportive environment and caring work culture with work/life balance
Cultural Diversity
Employee Assistance Program (EAP)
Flare Employee Discounts Program
AMES Australia acknowledges the traditional custodians of the lands and waters where we live and work. We pay respect to their elders past, present and emerging.
AMES Australia offers cultural, ceremonial, and representative leave to support Aboriginal and Torres Strait Islander employees in observing significant cultural practices, attending community meetings and ceremonies, and fulfilling official duties with the First Peoples’ Assembly of Victoria.
About the role
We are seeking applications for multiple Client Support Worker HSP positions, that are being offered on a casual basis. If successful, your will complete over the phone or face to face assessments of clients, refer identified high need/complex cases through to Case Managers, undertake case noting and referrals to external and internal agencies, and undertake the duties of a Community Guide when required.
To be considered for one of these roles, you will be able to demonstrate the following key selection criteria:
Minimum of Certificate III in Community Services or similar field; and/or a minimum of 2 years' experience in case management support of clients from CALD backgrounds
You must be fluent in ANY of the following languages to be considered: Arabic, Afghan, Burmese, Congolese & Latin American
A current valid Driver Licence is essential
A current valid Working with Children Check (Employee) is essential
Strong written communication, report writing and word processing skills
Strong organisational, time management and administrative skills with the ability to work with a high level of autonomy
Demonstrated ability to apply the Strengths Based Model in practice with clients
Experience in maintaining and implementing administrative and database systems
Computer literate and ability to use word-processing, spreadsheet and database programs
Highly effective interpersonal and cross cultural communication skills and an interest in working with CALD community organizations
Experience working autonomously and within multi-disciplinary teams to achieve agreed goals
Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES
Diploma in Community Services or similar field is highly desirable
Applications for these positions will be accepted up to 6 pm on Friday, 10 April 2026, however interviews and/or other selection processes may commence prior to the close date.
To apply for one of these positions please submit:
Your current resume
Cover letter addressing the key selection criteria outlined above
About us
AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.
AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.
For more information about our commitment to Diversity and Inclusion please click here.
AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).
AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.
Multiple Casual positions available based at our Adelaide office
Supporting newly arrived refugees
You must be fluent in ANY of the following languages to be considered: Arabic, Afghan, Burmese, Congolese & Latin American
The hourly rate is $35.15 + 12% super
Other benefits include:
Supportive environment and caring work culture with work/life balance
Cultural Diversity
Employee Assistance Program (EAP)
Flare Employee Discounts Program
AMES Australia acknowledges the traditional custodians of the lands and waters where we live and work. We pay respect to their elders past, present and emerging.
AMES Australia offers cultural, ceremonial, and representative leave to support Aboriginal and Torres Strait Islander employees in observing significant cultural practices, attending community meetings and ceremonies, and fulfilling official duties with the First Peoples’ Assembly of Victoria.
About the role
We are seeking applications for multiple Client Support Worker HSP positions, that are being offered on a casual basis. If successful, your will complete over the phone or face to face assessments of clients, refer identified high need/complex cases through to Case Managers, undertake case noting and referrals to external and internal agencies, and undertake the duties of a Community Guide when required.
To be considered for one of these roles, you will be able to demonstrate the following key selection criteria:
Minimum of Certificate III in Community Services or similar field; and/or a minimum of 2 years' experience in case management support of clients from CALD backgrounds
You must be fluent in ANY of the following languages to be considered: Arabic, Afghan, Burmese, Congolese & Latin American
A current valid Driver Licence is essential
A current valid Working with Children Check (Employee) is essential
Strong written communication, report writing and word processing skills
Strong organisational, time management and administrative skills with the ability to work with a high level of autonomy
Demonstrated ability to apply the Strengths Based Model in practice with clients
Experience in maintaining and implementing administrative and database systems
Computer literate and ability to use word-processing, spreadsheet and database programs
Highly effective interpersonal and cross cultural communication skills and an interest in working with CALD community organizations
Experience working autonomously and within multi-disciplinary teams to achieve agreed goals
Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES
Diploma in Community Services or similar field is highly desirable
Applications for these positions will be accepted up to 6 pm on Friday, 10 April 2026, however interviews and/or other selection processes may commence prior to the close date.
To apply for one of these positions please submit:
Your current resume
Cover letter addressing the key selection criteria outlined above
About us
AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.
AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.
For more information about our commitment to Diversity and Inclusion please click here.
AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).
AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.
💡 Quick Summary
Seeking a career-building opportunity? The Client Support Worker -Adelaide position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.