Job Description
Full job description
ABOUT US
EKCO Hand Therapy is Queensland’s largest hand and upper limb rehabilitation organization, and we pride ourselves on being a passionate team dedicated to delivering exceptional care. Our skilled team of 46 hand therapists and 15 administrative staff work across 13 clinics in the greater Brisbane area, providing state-of-the-art treatment programs and innovative rehabilitation techniques. We work closely with leading hand and upper limb surgeons and collaborate in joint clinics on a weekly basis. Our diverse caseload includes elite athletes, multi-trauma cases, and the conservative management of tendinopathies and degenerative conditions.
ABOUT THE ROLE
We are looking for a motivated and detail-oriented Clinic Administration Officer to join our EKCO Hand Therapy team on a Full-Time basis (38 hours per week, Monday to Friday). This role is based at our Brisbane CBD clinic, although we would appreciate a candidate who is willing to cover other Brisbane clinic locations on occasion. This is a great opportunity to become an integral part of a dynamic team and contribute to the smooth operation of our clinic, ensuring a positive experience for both patients and staff. As flexibility is a key part of our commitment to our employees, we will consider part-time or job-share applicants for this role. University students are also welcome to apply!
DUTIES AND RESPONSIBILITIES
As a key member of our administrative team, you will report directly to the Practice Manager and play a crucial role in managing a range of tasks to ensure the clinic operates efficiently. Your duties will include, but are not limited to:
Reception and general administration duties
Managing patient bookings and appointments
Processing results and ensuring accurate documentation
Administering health questionnaires to patients
Data input and record keeping
Invoicing and managing billing processes
Handling general customer inquiries with professionalism and care
CANDIDATE REQUIREMENTS
To be successful in this role, we’re looking for a candidate who is well-organised, detail-oriented, and has excellent customer service and communication skills. Ideally, you will bring the following:
A strong attention to detail and a commitment to providing top-quality service to both staff and patients
Previous experience in a medical/clinical setting or as a receptionist is preferred but not essential – full training will be provided
Familiarity with Best Practice software would be a bonus, but not required – we will train you on the system if needed
Ability to handle a variety of administrative tasks simultaneously and meet deadlines
A friendly, approachable manner and the ability to work well within a collaborative team environment
If you’re looking to contribute to a passionate and supportive team, and have the desire to grow within a role, we’d love to hear from you!
WHY JOIN US?
Ongoing training and development
Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
Paid parental leave
Numerous discounts including travel, gym membership and health insurance options
Novated Leasing
Discounted fees for various medical services e.g. pathology, radiology and travel health
Employee Assistance Program
Focus on corporate social responsibility e.g. fundraising, supporting community events
HOW TO APPLY
Short listing for this position will commence immediately. You are encouraged to apply promptly as applications will close when suitable applicants are obtained.
DIVERSITY, EQUITY AND INCLUSION
At Sonic HealthPlus, we embrace a diverse mix of minds and backgrounds, creating a supportive environment where every voice is valued. Our commitment to gender equity fosters a safe, respectful, and welcoming space for all. We honour the unique experiences of veterans and current serving members of the Australian Defence Force and their families, whose military backgrounds enrich our workplace.
We encourage applications from individuals of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, ****** orientations, religions and gender identities, reflecting the vibrant diversity of our communities. As an Equal Opportunity Employer, we value social and cultural diversity and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. Sonic HealthPlus prioritises accessibility and we are happy to adjust our recruitment processes to support all candidates.
PRIMARY LOCATION: AU-QLD-Chermside
JOB POSTING: 01-Apr-2026
ABOUT US
EKCO Hand Therapy is Queensland’s largest hand and upper limb rehabilitation organization, and we pride ourselves on being a passionate team dedicated to delivering exceptional care. Our skilled team of 46 hand therapists and 15 administrative staff work across 13 clinics in the greater Brisbane area, providing state-of-the-art treatment programs and innovative rehabilitation techniques. We work closely with leading hand and upper limb surgeons and collaborate in joint clinics on a weekly basis. Our diverse caseload includes elite athletes, multi-trauma cases, and the conservative management of tendinopathies and degenerative conditions.
ABOUT THE ROLE
We are looking for a motivated and detail-oriented Clinic Administration Officer to join our EKCO Hand Therapy team on a Full-Time basis (38 hours per week, Monday to Friday). This role is based at our Brisbane CBD clinic, although we would appreciate a candidate who is willing to cover other Brisbane clinic locations on occasion. This is a great opportunity to become an integral part of a dynamic team and contribute to the smooth operation of our clinic, ensuring a positive experience for both patients and staff. As flexibility is a key part of our commitment to our employees, we will consider part-time or job-share applicants for this role. University students are also welcome to apply!
DUTIES AND RESPONSIBILITIES
As a key member of our administrative team, you will report directly to the Practice Manager and play a crucial role in managing a range of tasks to ensure the clinic operates efficiently. Your duties will include, but are not limited to:
Reception and general administration duties
Managing patient bookings and appointments
Processing results and ensuring accurate documentation
Administering health questionnaires to patients
Data input and record keeping
Invoicing and managing billing processes
Handling general customer inquiries with professionalism and care
CANDIDATE REQUIREMENTS
To be successful in this role, we’re looking for a candidate who is well-organised, detail-oriented, and has excellent customer service and communication skills. Ideally, you will bring the following:
A strong attention to detail and a commitment to providing top-quality service to both staff and patients
Previous experience in a medical/clinical setting or as a receptionist is preferred but not essential – full training will be provided
Familiarity with Best Practice software would be a bonus, but not required – we will train you on the system if needed
Ability to handle a variety of administrative tasks simultaneously and meet deadlines
A friendly, approachable manner and the ability to work well within a collaborative team environment
If you’re looking to contribute to a passionate and supportive team, and have the desire to grow within a role, we’d love to hear from you!
WHY JOIN US?
Ongoing training and development
Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
Paid parental leave
Numerous discounts including travel, gym membership and health insurance options
Novated Leasing
Discounted fees for various medical services e.g. pathology, radiology and travel health
Employee Assistance Program
Focus on corporate social responsibility e.g. fundraising, supporting community events
HOW TO APPLY
Short listing for this position will commence immediately. You are encouraged to apply promptly as applications will close when suitable applicants are obtained.
DIVERSITY, EQUITY AND INCLUSION
At Sonic HealthPlus, we embrace a diverse mix of minds and backgrounds, creating a supportive environment where every voice is valued. Our commitment to gender equity fosters a safe, respectful, and welcoming space for all. We honour the unique experiences of veterans and current serving members of the Australian Defence Force and their families, whose military backgrounds enrich our workplace.
We encourage applications from individuals of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, ****** orientations, religions and gender identities, reflecting the vibrant diversity of our communities. As an Equal Opportunity Employer, we value social and cultural diversity and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. Sonic HealthPlus prioritises accessibility and we are happy to adjust our recruitment processes to support all candidates.
PRIMARY LOCATION: AU-QLD-Chermside
JOB POSTING: 01-Apr-2026
💡 Quick Summary
Seeking a career-building opportunity? The Clinic Administration Officer position is now open for candidates interested in the Event Management Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.