Job Description
Location
Christchurch, Canterbury
Full job description
Christchurch - Christchurch Health Campus
Fixed term until 31/07/2026 - part-time position working 20 hours per week (Monday to Friday, 4 hours per day, however this can be negotiated)
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the role
The booking Administrator plays a vital role in supporting patient access to healthcare services by coordinating bookings in accordance with Health New Zealand and Ministry of Health (MoH) guidelines. This role contributes directly to the achievement of health targets and operates under the guidance of the Team Leader, Service Manager, and Clinical Director or Triaging Clinician.
As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4/Profile 4A
For further information about the administration and clerical pay equity settlement please follow the link below:
Administration and Clerical Pay Equity - Te Whatu Ora - Health New Zealand
Key Responsibilities
Schedule and manage patient bookings for outpatient and inpatient services, including planned care procedures, in accordance with Health New Zealand and Ministry of Health (MoH) standards and guidelines.
Support the smooth flow of outpatient clinics by managing patient arrivals and departures.
Perform transcription duties as required, ensuring accuracy, maintaining confidentiality and supporting clinical workflows.
Collaborate with clinical and administrative teams to ensure patients receive timely access to care and that booking processes align with service delivery goals.
Maintain accurate records and data entry to support reporting and compliance with health targets
Additional Duties and Quality Improvement
Undertake additional tasks and projects as required
Take an active role in quality activities and continuous improvement
Follow all health and safety procedures and report hazards or incidents promptly
About You
To be successful in this role, you will have:
Strong customer service and communication skills - empathetic and responsive
Excellent organisational skills and ability to adapt to changing priorities
High level of accuracy and attention to detail when inputting electronic data
Ability to work independently
Intermediate to advanced proficiency in Microsoft Office (Word, Outlook, Excel)
Fast and accurate keyboard skills
You may also have:
Previous administrative experience in a healthcare setting
Familiarity with hospital systems and medical terminology
Cultural awareness and sensitivity when working with diverse populations
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click - apply now. - All applications must be submitted through our online career - s portal. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.
Christchurch, Canterbury
Full job description
Christchurch - Christchurch Health Campus
Fixed term until 31/07/2026 - part-time position working 20 hours per week (Monday to Friday, 4 hours per day, however this can be negotiated)
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the role
The booking Administrator plays a vital role in supporting patient access to healthcare services by coordinating bookings in accordance with Health New Zealand and Ministry of Health (MoH) guidelines. This role contributes directly to the achievement of health targets and operates under the guidance of the Team Leader, Service Manager, and Clinical Director or Triaging Clinician.
As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4/Profile 4A
For further information about the administration and clerical pay equity settlement please follow the link below:
Administration and Clerical Pay Equity - Te Whatu Ora - Health New Zealand
Key Responsibilities
Schedule and manage patient bookings for outpatient and inpatient services, including planned care procedures, in accordance with Health New Zealand and Ministry of Health (MoH) standards and guidelines.
Support the smooth flow of outpatient clinics by managing patient arrivals and departures.
Perform transcription duties as required, ensuring accuracy, maintaining confidentiality and supporting clinical workflows.
Collaborate with clinical and administrative teams to ensure patients receive timely access to care and that booking processes align with service delivery goals.
Maintain accurate records and data entry to support reporting and compliance with health targets
Additional Duties and Quality Improvement
Undertake additional tasks and projects as required
Take an active role in quality activities and continuous improvement
Follow all health and safety procedures and report hazards or incidents promptly
About You
To be successful in this role, you will have:
Strong customer service and communication skills - empathetic and responsive
Excellent organisational skills and ability to adapt to changing priorities
High level of accuracy and attention to detail when inputting electronic data
Ability to work independently
Intermediate to advanced proficiency in Microsoft Office (Word, Outlook, Excel)
Fast and accurate keyboard skills
You may also have:
Previous administrative experience in a healthcare setting
Familiarity with hospital systems and medical terminology
Cultural awareness and sensitivity when working with diverse populations
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click - apply now. - All applications must be submitted through our online career - s portal. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.
💡 Quick Summary
Seeking a career-building opportunity? The Clinical Administrator | Christchurch Health Campus position is now open for candidates interested in the Admin Executive sector. This role in Christchurch offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
