Job Title: Clinical Trial Recruitment Specialist
Location: Sydney, Australia (Hybrid: Work from Home and Office in City Fringe)

Company Overview:
Our client is a leading clinical research organisation with a strong presence across New Zealand and Australia. They are committed to advancing healthcare through innovative research, and they are looking for a passionate and detail-oriented Participant Engagement Specialist to join their dynamic team.

Role Purpose:
You will play a crucial role in the recruitment and retention of study participants across various sites in New Zealand and Australia. You will be responsible for pre-screening potential participants, ensuring accurate data management, and collaborating with internal teams to meet study targets.

Key Responsibilities:

Pre-screen potential study participants via email and phone.
Work collaboratively to achieve individual and group screening targets.
Support efficient business administration and maintain accuracy in databases.
Communicate effectively with managers and colleagues to deliver study targets.
Provide exceptional customer service to minimise dropouts and ensure participant retention.
Understand study protocols and timelines to effectively communicate trial information.
Core Competencies:

Written Communication: Ability to draft clear and concise documents and emails.
Oral Communication: Fluent, coherent, and confident communication skills, adaptable to different audiences.
Results Focus: Sets and achieves challenging goals, identifies opportunities for improvement.
Concern for Quality and Standards: Maintains detailed records, ensures privacy and confidentiality.
Qualifications & Experience:

Essential: Bachelor's degree in science or a health-related discipline.
Experience: Minimum 2 years of customer service experience.
Desirable: Previous experience in the clinical research sector.
Knowledge & Skills:

Essential: Strong knowledge of medical terminology, excellent numerical, written, and oral communication skills, and proficiency in Microsoft Office.
Desirable: Experience with Clinical Trial Management Systems (CTMS), knowledge of local regulatory requirements, and ICH/GCP guidelines.
Why Join?
This is an exciting opportunity to contribute to meaningful clinical research projects in a supportive and innovative environment. Our client values the importance of work-life balance, offering a hybrid working model and opportunities for professional development.

How to Apply:
If you meet the above criteria and are ready to take on a challenging yet rewarding role, we encourage you to apply. Feel free to contact Dana Sarkissian on 02 8310 5842 or [email protected]

Join our client in making a difference in the world of clinical research!