• Title Cloud Application Support Engineer
• Manager: Head of Software Development - UK
• Department Professional Services
• Purpose Statement:
• A fantastic opportunity has risen for a Cloud Application Engineer to join our busy ever-expanding business, working in a rewarding and challenging environment where the companys needs are always evolving which also means using new and exciting technologies. Cennox supports the worlds leading brands to deliver their complex projects. From nationwide installation services and technical hardware provision, to implementing security solutions, signage projects and branch transformation. Our people make it happen by taking personal responsibility and being flexible to get things done. Respect is another of our key behaviours. It means listening and promoting a positive image of Cennox. Together we show business sense by making sound decisions.
• Context/Environment:
• The Cloud Support Engineer will be responsible for configuring and supporting the application software used to operate self-service devices, as well as enhancing the environment in which they run. This position works typical office hours, however, there may be a need for occasional after hours and some potential weekend work where required. This is the ideal role for a candidate who has a strong background in cloud-based software support and/or environment/ application management and enjoys bringing their skills and experiences to a new working environment to build upon their current capabilities. Main Responsibilities: Software Application development, test, and support for 3rd party applications. User management Ability to troubleshoot software Defect management Software security configuration and support Strict Version and Document controls Project Support and Change Control Documentation and Reporting PERSON SPECIFICATION Able to work in a high-pressure environment, on projects, to tight deadlines. Ability to work as a team, but also confident to work without direct supervision. Willingness to train junior team members Experienced with Software IT Applications (configuration, support, troubleshooting etc) Previous working experience with Source Repositories, Project Management methodologies Exposure of working with Jira, Confluence or a similar workflow management tool Excellent written and oral communication skills Knowledge of software and/ or monitoring tools Experienced with designing and producing reports Desirable Stress Test Experience.

Technical Skillset Kibana Grafana Kubernetes Atlassian suite

Technical Skillset Kibana Grafana Kubernetes Atlassian suite
• Technical Skillset Kibana Grafana Kubernetes Atlassian suite
•