Job Description
Calypso Technology and Axiom SL have merged to form a new company, Adenza.
Play
00:00
01:07
Mute
Enter fullscreen
Play
Division Overview
Customer Success is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.
Team and Role Overview
We are looking for a Cloud Experience Analyst to assist a growing team responsible for providing best-in-class service to the largest financial institutions across the globe in the regulatory space. If you have the curiosity to learn new technology and thrive in building new relationships, this position may be right for you.
Responsibilities
Act as a delivery manager and assist our Cloud clients in the context of onboarding during the implementation of our RegCloud solution
Work directly with our implementation team and customer to inform, plan and coordinate all aspects of Cloud Integration
Promote the implementation of best practices and technical guidance
Work closely with our Cloud Operations team to breakdown and schedule implementation tasks
Follow up on Cloud onboarding issues and ensure Support and Engineering are provided with all relevant information
Facilitate and document with our Cloud Operation teams the technical aspects of new functionalities
Maintain consistent client-facing implementation documents as well as internal procedures and implementation methodology
Skills And Requirements
Minimum of 3 years working in IT projects within the capital markets industry
Must have had exposure to a project environment or have a support experience (at least 2 years) from a technical or functional perspective
Bachelor's and/or Masters's degree in Computer Science or I.T.
Good communication skills. I will be working hands-on with customers and other Adenza departments
Ability to articulate procedures and create a re-usable reference document
Excellent attention to detail, an organized approach in a multi-tasking environment, and strong problem-solving/facilitation abilities
More About Us
Our Office:
Adenza Mumbai is located on the 2nd floor of the Ackruti Center Point building. We’re very close to Chhatrapati Shivaji Maharaj International Airport, and Five Star Hotels. We have excellent transport links nearby, including Andheri Metro and railway station. Many restaurants are just opposite our building. We have two large offices with a modern cafeteria with a coffee vending machine, coffee/tea/snacks are always available games as well.
Why Apply:
Adenza’s mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce. The fusion of deep technical knowledge with the element of human passion, understanding, and energy is what makes Adenza’s employees exceptional. At Adenza, we offer great opportunities to collaborate on challenging and relevant issues in financial services and technology. As we continue our exciting growth trajectory, we recognize how important investing in the best talent across the globe is. Are you self-driven, innovative, execution-focused, and customer-centric? If yes, we want to invest in you.
Adenza is an equal opportunity employer (EOE). We are dedicated to building and supporting a culture of diverse perspectives and talents as well as inclusivity to support individual growth and superior business results.
#LI-PS1
About Adenza
Adenza provides customers with end-to-end trading, treasury, risk management, and regulatory compliance platforms which can be delivered on-premise or on-cloud. We enable the world’s largest financial institutions to consolidate and streamline their operations with front-to-back solutions integrated with data management and reporting. We give them a single source of truth across the business.
With headquarters in London and New York, Adenza has more than 60,000 users across global, central, and regional banks, broker-dealers, insurers, asset managers, pension funds, hedge funds, stock exchanges and clearing houses, securities services providers, and corporates.
Play
00:00
01:07
Mute
Enter fullscreen
Play
Division Overview
Customer Success is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.
Team and Role Overview
We are looking for a Cloud Experience Analyst to assist a growing team responsible for providing best-in-class service to the largest financial institutions across the globe in the regulatory space. If you have the curiosity to learn new technology and thrive in building new relationships, this position may be right for you.
Responsibilities
Act as a delivery manager and assist our Cloud clients in the context of onboarding during the implementation of our RegCloud solution
Work directly with our implementation team and customer to inform, plan and coordinate all aspects of Cloud Integration
Promote the implementation of best practices and technical guidance
Work closely with our Cloud Operations team to breakdown and schedule implementation tasks
Follow up on Cloud onboarding issues and ensure Support and Engineering are provided with all relevant information
Facilitate and document with our Cloud Operation teams the technical aspects of new functionalities
Maintain consistent client-facing implementation documents as well as internal procedures and implementation methodology
Skills And Requirements
Minimum of 3 years working in IT projects within the capital markets industry
Must have had exposure to a project environment or have a support experience (at least 2 years) from a technical or functional perspective
Bachelor's and/or Masters's degree in Computer Science or I.T.
Good communication skills. I will be working hands-on with customers and other Adenza departments
Ability to articulate procedures and create a re-usable reference document
Excellent attention to detail, an organized approach in a multi-tasking environment, and strong problem-solving/facilitation abilities
More About Us
Our Office:
Adenza Mumbai is located on the 2nd floor of the Ackruti Center Point building. We’re very close to Chhatrapati Shivaji Maharaj International Airport, and Five Star Hotels. We have excellent transport links nearby, including Andheri Metro and railway station. Many restaurants are just opposite our building. We have two large offices with a modern cafeteria with a coffee vending machine, coffee/tea/snacks are always available games as well.
Why Apply:
Adenza’s mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce. The fusion of deep technical knowledge with the element of human passion, understanding, and energy is what makes Adenza’s employees exceptional. At Adenza, we offer great opportunities to collaborate on challenging and relevant issues in financial services and technology. As we continue our exciting growth trajectory, we recognize how important investing in the best talent across the globe is. Are you self-driven, innovative, execution-focused, and customer-centric? If yes, we want to invest in you.
Adenza is an equal opportunity employer (EOE). We are dedicated to building and supporting a culture of diverse perspectives and talents as well as inclusivity to support individual growth and superior business results.
#LI-PS1
About Adenza
Adenza provides customers with end-to-end trading, treasury, risk management, and regulatory compliance platforms which can be delivered on-premise or on-cloud. We enable the world’s largest financial institutions to consolidate and streamline their operations with front-to-back solutions integrated with data management and reporting. We give them a single source of truth across the business.
With headquarters in London and New York, Adenza has more than 60,000 users across global, central, and regional banks, broker-dealers, insurers, asset managers, pension funds, hedge funds, stock exchanges and clearing houses, securities services providers, and corporates.
💡 Quick Summary
Seeking a career-building opportunity? The Cloud Experience Analyst| Cloud Services| Capital Markets position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
