About Temenos

We’re passionate about helping banks to perform better, so we solely focus on creating banking software. Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. Our products combine the richest end-to-end packaged country model bank functionality and the most advanced technology, helping our clients go-live faster, giving them the freedom to innovate and deliver personalized experiences.

We are technology first, with 700+ published APIs, we partner with 100+ Fintechs in our marketplace. We have been recognized year after year by Gartner, IBS, and Forrester for our award-winning solutions.

Temenos is the 4th largest European Software company, with over 3000 clients in 150 countries. We are proud of our 7500+ Temenosians working across the globe to make banking better!

THE ROLE

Role will include Production live customer support & Troubleshooting. Ideal candidate should have worked as a System Administrator or Cloud Infrastructure Administrator with good experience in Azure, Linux and Application servers. Should have experience in working with global clientele in multi-cultural environments.

Key Responsibilities
• Production live customer support & Troubleshooting
• Ability to execute on most tasks with minimal customer outage windows.
• Help automate and streamline our operations and processes.
• Installation of Linux servers and server hardening.
• Configure application server clusters (horizontal and vertical).
• Deliver on the committed SLA’s to the internal and external customers
• Drive process compliance and improvements within the teams
• Troubleshoot and resolve issues in our production environments, assisting in the development and test environments when needed.
• Installation, Configuration and Management of application servers like Tomcat/JBoss/WebSphere/WebLogic