Job Description
Australia
Pan Pacific Melbourne
Food & Beverage
Job Grade
Full Time
Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates six hotels including Pan Pacific Melbourne, which is conveniently located in the heart of South Wharf providing easy access to the Melbourne Convention and Exhibition Centre, Central Business District and key local attractions.
Our Executive Club Lounge is a haven for our most discerning guests, offering personalised service, exclusive amenities, and an atmosphere of quiet elegance. The Executive Club Lounge Supervisor plays a vital role in ensuring an exceptional guest experience by providing attentive service, personalised attention, and seamless hospitality.
In this hands-on leadership role, you'll be at the heart of our operations ensuring seamless service, mentoring a dedicated team, and delighting guests with unforgettable experiences.
The Role
Ensure exceptional guest service standards are delivered consistently.
Support and develop front-of-house staff through training, feedback, and leadership.
Collaborate with Front Office, Housekeeping, and Food & Beverage teams to ensure seamless service delivery.
Monitor service quality, cleanliness, and compliance with health and safety standards.
Handle guest inquiries, feedback, and complaints with professionalism and care.
Complete Ad hoc administrative tasks as required
Talent Profile
Ideally you will have:
Proven experience in a supervisory role within a hotel environment.
A genuine passion for hospitality.
Excellent communication, leadership, and team management skills.
Strong attention to detail and commitment to service excellence.
Solid understanding of food, wine, and beverage pairings.
Availability to weekends and public holidays
What we can offer you:
Attractive pay package
Complimentary dry-cleaning for uniforms
Hotel discounts through our global alliance program Discovery
50% off food and 50% off beverages at the hotel’s restaurants, bars and café
Discounted accommodation across worldwide Pan Pacific Hotels Group properties
Ongoing learning and development
Complimentary duty meal per shift
Partner discounts through our Global Hotel Alliance program www.gha.com as well as many other great local benefits.
How to Apply
If you share our values and are passionate about driving a strong culture of success, results driven and seeking to develop a career with a rapidly growing international hotel brand, then click
Pan Pacific Melbourne
Food & Beverage
Job Grade
Full Time
Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates six hotels including Pan Pacific Melbourne, which is conveniently located in the heart of South Wharf providing easy access to the Melbourne Convention and Exhibition Centre, Central Business District and key local attractions.
Our Executive Club Lounge is a haven for our most discerning guests, offering personalised service, exclusive amenities, and an atmosphere of quiet elegance. The Executive Club Lounge Supervisor plays a vital role in ensuring an exceptional guest experience by providing attentive service, personalised attention, and seamless hospitality.
In this hands-on leadership role, you'll be at the heart of our operations ensuring seamless service, mentoring a dedicated team, and delighting guests with unforgettable experiences.
The Role
Ensure exceptional guest service standards are delivered consistently.
Support and develop front-of-house staff through training, feedback, and leadership.
Collaborate with Front Office, Housekeeping, and Food & Beverage teams to ensure seamless service delivery.
Monitor service quality, cleanliness, and compliance with health and safety standards.
Handle guest inquiries, feedback, and complaints with professionalism and care.
Complete Ad hoc administrative tasks as required
Talent Profile
Ideally you will have:
Proven experience in a supervisory role within a hotel environment.
A genuine passion for hospitality.
Excellent communication, leadership, and team management skills.
Strong attention to detail and commitment to service excellence.
Solid understanding of food, wine, and beverage pairings.
Availability to weekends and public holidays
What we can offer you:
Attractive pay package
Complimentary dry-cleaning for uniforms
Hotel discounts through our global alliance program Discovery
50% off food and 50% off beverages at the hotel’s restaurants, bars and café
Discounted accommodation across worldwide Pan Pacific Hotels Group properties
Ongoing learning and development
Complimentary duty meal per shift
Partner discounts through our Global Hotel Alliance program www.gha.com as well as many other great local benefits.
How to Apply
If you share our values and are passionate about driving a strong culture of success, results driven and seeking to develop a career with a rapidly growing international hotel brand, then click
💡 Quick Summary
Seeking a career-building opportunity? The Club Lounge Supervisor position is now open for candidates interested in the Hotel Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
