Job Description
• JR0010XXXXXX
Job Summary
• Cluster Manager - PL - COE
Job Purpose
“This position is open with Bajaj Finance ltd.”
Job Duties & Key Responsibilities
• Duties and Responsibilities - Duties and Responsibilities: Technology Depth and Understanding
• Strong understanding/exposure of CMS Nudging and other customer-facing/marketing platforms
• Previous experience in online website/portal technologies such as PIMCore/other CMS
• Facilitate and lead technical/functional discussions internally and with partners
• Awareness of latest tools/technologies for managing projects across business units or partners
• Desired experience in related infrastructure technologies for setting up projects
• Create moderate and drive business use-cases engagement with internal teams and platform usage for customer apps Project Management & Technology Operations
• Tracking and monitoring of daily tasks and team’s deliverables for projects with internal teams as well as vendors
• Coordination with vendors for delivering tasks on time and with desired quality
• Track and monitor daily deliverables using tools like Azure boards
• Participate and facilitate technical / functional discussions with businesses and other internal teams
• Create and setup strong requirement management and quality processes both internally and with partners for ensuring design deliveries on time and with required quality
• Co-ordination with internal partner teams such as Marketing IT to identify and streamline deliveries for specific tasks
• Continuously enhancing the perpetual state of beta of the digital experience platforms through active product lifecycle management
• Understanding of development and managed/sustenance services projects lifecycles and processes and subscription models to run with technology / platform vendors Partner and stakeholder management
• Create enhance and update the delivery plans/trackers monitoring and reporting of status and dependencies for partners to all stakeholders on a continuous basis
• Excellent spoken and written communication skills and ability to quickly grasp concepts and drive with agility as independent designer. Self-start for initiatives is key.
Required Qualifications And Experience
• Required Qualifications and Experience:
• Graduate/Post graduate in digital experience / marketing technologies from a leading institute with around 8-10 years of experience managing platform enhancements and implementations.
• Strong past credentials in various marketing technologies
• High degree of ownership
• Strong passion for technology and communications and experience in merging them for outstanding outcomes
• Opportunity identification, strategic insight with customer-focused innovation
• Great communication and collaboration skills with ability to influence without authority
• Strong analytical and problem solving skills with drive for excellence
• Ability to manage delivery workload by setting priorities, planning, and monitoring progress, ensuring meeting deadlines and budgets set by sponsors
💡 Quick Summary
Seeking a career-building opportunity? The Cluster Manager | PL | COE|JR00108048 position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
