Coffee Developer & Trainer

Coffee Developer and Trainer –

(Hybrid Working – Caffeine Limited, 3 Little Mundells, Welwyn Garden City, AL7 1EW)

16/01/2025

Job Description

Caffeine Limited is a leading provider of high-quality commercial coffee solutions, specialising in the sale, service, and maintenance of premium brands such as Schaerer, Victoria Arduino, Nuova Simonelli, and Bunn. Renowned for our expertise in both equipment and coffee consumables, we are poised for an exciting phase of growth. To complement our market-leading range of machinery and services, we have recently launched a Caffeine coffee brand designed to complement and elevate Caffeine.

As we embark on this next chapter of expansion, we are seeking a highly skilled and passionate Coffee Developer and Trainer to take the helm of this new venture. This key position will be instrumental in driving the development and success of our brand, with the opportunity to shape its trajectory during a period of rapid growth. The ideal candidate will bring hands-on experience in coffee development, training, and leadership, with a strong ability to forge relationships and inspire teams.

This is an exciting opportunity for a motivated professional to join a dynamic and expanding company at the forefront of the coffee industry, with ample opportunity for personal and professional growth as we scale our business to new heights.

Job Type

· Full-time - Monday to Friday

Pay

· On request

Location

Caffeine Limited, 3 Little Mundells, Welwyn Garden City, AL7 1EW

Benefits

· Company Pension

· Extensive Training

· Employee assistance program including financial & mental health support plus staff discounts

· Additional days holiday for your birthday (subject to length of service)

Key Responsibilities:

· Develop products/new blends from source to delivery

· Achieve or exceed agreed training & coffee targets

· Prepare and develop training for new and existing customers

· Conduct product training

· Prepare and monitor social media action plans and strategies to promote the brand

· Develop and maintain a customer database

· Develop and maintain sales and promotional materials

· Make sales calls to new and existing clients

· Develop and make presentations of company products and services to current and potential clients

· Maintain training activity records and prepare training reports

· Respond to training/sales enquires and concerns by phone, email or in person

· Ensure customer service satisfaction and good client relationships

· Perform quality checks on product and service delivery

· Participate in sales/trade shows/industry awards

· Monitor competitors, market conditions and new product development and current trends

· Represent the brand in competitions

Skills and Abilities

· Minimum of 1 years’ experience in barista skills and the training of others

· Competency in Microsoft applications including word, excel, outlook and power point

· Proven ability to work in a fast-paced environment

· A genuine passion and interest for coffee and coffee equipment

· Demonstration of good speciality coffee knowledge

· An understanding of all types of general computer programs, word, excel, power point

· Knowledge of digital sales platform and social media
• To have a full range of barista skills including dialling-in machines, calibrating grinders and steaming milk to a high level
• Working well under pressure and in a fast-paced environment
• Excellent time management skills and the ability to prioritise and manage the needs of customers.
• Strong interpersonal skills, including the ability to quickly build rapport with both customers and suppliers
• Strong organisational skills
• Commitment to excellent customer service
• The ability to prioritise tasks

· Energetic and Dynamic, a great communicator and a good sense of organisation.
• Excellent personal presentation

If you’re passionate about coffee and have the skills and experience we’re looking for, we’d love to hear from you! Please send your CV for the role to Careers@caffeinelimited.co.uk

We look forward to welcoming the right candidate to our growing team.

United Kingdom
England
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