Job Description
Collections Officer Responsibilities:
Reviewing the company debtor list.
Contacting customers and informing them of their overdue bills.
Advising customers on their payment options and suggesting methods of payments.
Negotiating suitable payment plans.
Maintaining customer payment records.
Preparing customer financial statements for banks and the state credit department.
Writing final notice warnings to customers when payments are not being made.
Instituting legal action when customers fail to pay their debt.
Responding to customer queries.
Contacting lawyers and insurance agencies to facilitate payments.
Collections Officer Requirements:
Bachelor’s degree in accounting, business management, or a similar field.
Previous experience working as a Collections Officer.
Excellent negotiating skills.
Good written and verbal communication skills.
Familiarity with state debt collection laws.
Knowledge of payment plans and accounting procedures.
Knowledge of office and accounting software.
Patience and resilience.
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 - ₹35,000.00 per month
Benefits:
Provident Fund
Schedule:
Night shift
Rotational shift
UK shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Are you ok with Malad location?
Where do you Stay?
Education:
Higher Secondary(12th Pass) (Required)
Experience:
Customer service: 1 year (Required)
International voice process: 1 year (Required)
Sales: 1 year (Required)
Collection: 1 year (Required)
Language:
English (Required)
Shift availability:
Overnight Shift (Required)
Night Shift (Required)
Willingness to travel:
100% (Required)
Reviewing the company debtor list.
Contacting customers and informing them of their overdue bills.
Advising customers on their payment options and suggesting methods of payments.
Negotiating suitable payment plans.
Maintaining customer payment records.
Preparing customer financial statements for banks and the state credit department.
Writing final notice warnings to customers when payments are not being made.
Instituting legal action when customers fail to pay their debt.
Responding to customer queries.
Contacting lawyers and insurance agencies to facilitate payments.
Collections Officer Requirements:
Bachelor’s degree in accounting, business management, or a similar field.
Previous experience working as a Collections Officer.
Excellent negotiating skills.
Good written and verbal communication skills.
Familiarity with state debt collection laws.
Knowledge of payment plans and accounting procedures.
Knowledge of office and accounting software.
Patience and resilience.
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 - ₹35,000.00 per month
Benefits:
Provident Fund
Schedule:
Night shift
Rotational shift
UK shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Are you ok with Malad location?
Where do you Stay?
Education:
Higher Secondary(12th Pass) (Required)
Experience:
Customer service: 1 year (Required)
International voice process: 1 year (Required)
Sales: 1 year (Required)
Collection: 1 year (Required)
Language:
English (Required)
Shift availability:
Overnight Shift (Required)
Night Shift (Required)
Willingness to travel:
100% (Required)
💡 Quick Summary
Seeking a career-building opportunity? The Collection Executive position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
