Job Description
Role: Asst. Mgr/Mgr -(NonTechnical)
Timings: Day Shift (Permanent)
Industry: BPO / ITES
Process: Chat
Functional Area: ITES / BPO / Operations / Customer Service / Telecalling
Key Skills: US Collections Credit & Collection Collections Process collections experience Experience in US Consumer Collections Operations
Voice Process Collections
We are looking for enthusiastic individuals to join our team as complete Voice (Collection Process) executives for our Night Shift.
Location : Malad (West), Malad
Salary- upto 35k
#Responsibilities: Respond to customer inquiries and provide assistance via call in a timely and accurate manner Identify and escalate priority issues to the relevant team for resolution Maintain accurate and detailed records of customer interactions and transactions Identify and suggest process improvements to enhance customer satisfaction Stay up-to-date with product knowledge and process changes Ensure adherence to company policies and guidelines
Requirements: Excellent written and talking communication skills in English Strong attention to detail and accuracy Ability to multitask and handle multiple chats simultaneously Willingness to work in Night Shift
Qualifications: Minimum educational qualification of a high school diploma or equivalent Basic computer knowledge and typing skills Ability to adapt and learn quickly Should have atleast 24 months of International BPO experience for SSC pass HSC pass with atleast 18 months of BPO experience Graduates should have atleast 12 months if experience We offer competitive compensation packages, including night shift allowances, and opportunities for growth and development within the company. If you are a self-motivated individual with excellent communication skills and are looking for a challenging and rewarding opportunity, please apply for this position
Timings: Day Shift (Permanent)
Industry: BPO / ITES
Process: Chat
Functional Area: ITES / BPO / Operations / Customer Service / Telecalling
Key Skills: US Collections Credit & Collection Collections Process collections experience Experience in US Consumer Collections Operations
Voice Process Collections
We are looking for enthusiastic individuals to join our team as complete Voice (Collection Process) executives for our Night Shift.
Location : Malad (West), Malad
Salary- upto 35k
#Responsibilities: Respond to customer inquiries and provide assistance via call in a timely and accurate manner Identify and escalate priority issues to the relevant team for resolution Maintain accurate and detailed records of customer interactions and transactions Identify and suggest process improvements to enhance customer satisfaction Stay up-to-date with product knowledge and process changes Ensure adherence to company policies and guidelines
Requirements: Excellent written and talking communication skills in English Strong attention to detail and accuracy Ability to multitask and handle multiple chats simultaneously Willingness to work in Night Shift
Qualifications: Minimum educational qualification of a high school diploma or equivalent Basic computer knowledge and typing skills Ability to adapt and learn quickly Should have atleast 24 months of International BPO experience for SSC pass HSC pass with atleast 18 months of BPO experience Graduates should have atleast 12 months if experience We offer competitive compensation packages, including night shift allowances, and opportunities for growth and development within the company. If you are a self-motivated individual with excellent communication skills and are looking for a challenging and rewarding opportunity, please apply for this position
💡 Quick Summary
Seeking a career-building opportunity? The COLLECTION VOICE PROCESS position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.