Collections |amp| Credit Control Executive
Credit Control Management
• Achievement of DSO and monthly collection targets assigned
• Locating and notifying the customers by phone, email, and Message.
• Monthly field visits to be done on the delinquent customers
• Follow up with the customers till the payment is received
• Ensure that all details of the calls & updates on collections are kept on record
• Effectively track the overdue and collections for customers across the portfolio
• To ensure the resolution of invoice-related queries and complaints from customers in a timely and professional manner.
• Timely and accurate submission of ledger statements, Invoice wise outstanding statements, and balance reconciliation to customers.
• Initiating and executing appropriate actions for recovery of overdue debts against customers
Qualification & Experience
• B. Com/M. Com, with a minimum of 2-3 years of working experience in a Credit Control & Collections environment in a service organization with customer bases of more than 1,000
• Experience in the logistics industry will be an added advantage