Job Description
Join an organisation that supports and develops your career!
Flexible work from home up to 3 days per week
Wellington Location
Our purpose at ACC is to improve lives every day. It's to put our customers first, showing them manaakitanga and supporting their wellbeing. It's to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we'll be there.
Te āheinga mahi | The opportunity
We're looking for a motivated and customer focused Collections Officer to join our Collections & Recovery team in Wellington collecting ACC Levies. The successful candidate will primarily work with our levy customers as well as providing support to other business units within the organisation.
As a Collections Officer you will be working in a Contact Centre environment helping our customers understand the benefit of and their responsibilities with ACC through professional and efficient communication. The information you gather will help maintain the integrity of customer information and support your ability to negotiate payments and make decisions relating to our customer's account.
Flexible work from home up to 3 days per week
Wellington Location
Our purpose at ACC is to improve lives every day. It's to put our customers first, showing them manaakitanga and supporting their wellbeing. It's to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we'll be there.
Te āheinga mahi | The opportunity
We're looking for a motivated and customer focused Collections Officer to join our Collections & Recovery team in Wellington collecting ACC Levies. The successful candidate will primarily work with our levy customers as well as providing support to other business units within the organisation.
As a Collections Officer you will be working in a Contact Centre environment helping our customers understand the benefit of and their responsibilities with ACC through professional and efficient communication. The information you gather will help maintain the integrity of customer information and support your ability to negotiate payments and make decisions relating to our customer's account.
💡 Quick Summary
Seeking a career-building opportunity? The Collections Officer position is now open for candidates interested in the Telecaller Jobs sector. This role in Wellington offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.