Collections Supervisor (1 - 31yrs)

Job Id : 20R59-0059589933185J | Salary: (₹) 20000 - 50000 (Monthly) | Number of Openings: 1 | Posted on: 04/09/2025 | Last date to apply: 18/09/2025

Company Name:

Apna (On behalf of Fincap Solution)

Job Title

Collections Supervisor

Organisation Type

Company

Sector

Specialized Professional Services

Functional Area

Others

Functional Role

Others

Job Description

The Collection Supervisor is responsible for overseeing and managing the daily operations of the collections team to ensure timely recovery of outstanding debts. This role includes supervising collection agents, implementing strategies to reduce delinquency, monitoring performance metrics, and ensuring compliance with internal policies and external regulations. Key Responsibilities: Supervise and lead a team of collection agents to meet monthly collection targets and KPIs. Monitor aging reports and follow up on overdue accounts to ensure effective debt recovery. Train, coach, and evaluate team members to improve productivity and efficiency. Develop and implement collection strategies, payment plans, and negotiation tactics. Resolve escalated customer issues and disputes professionally and in compliance with regulations. Coordinate with other departments (e.g., Sales, Customer Service, Legal) on account issues. Prepare daily/weekly/monthly reports on collection performance and delinquency trends. Recommend write-offs, legal action, or escalations where necessary. Ensure adherence to company policies, regulatory guidelines, and ethical practices. Assist in hiring and onboarding new team members.

Required Qualifications

Minimum Qualification Required:

12th Pass

Additional Information

Total Experience (in years)

1 - 31

Job Location

Central

Key Skills

Debt Collections / Recovery

Nature of job

Full Time

Salary (₹)

20000 - 50000

Salary/Wage Type

Monthly

Gender Preferences

Any

Ex-Servicemen preferred

No

Number of Openings

1