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Full Job Description
Company Description
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over +0 countries, covering more than +0% of the world’s population. For more information, visit www.niq.com.
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, ****** orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Job Description
ABOUT THIS JOB
At Nielsen, a Collector performs the collection process in order to ensure payment of invoices according to the policies and procedures in Nielsen. Collecting accounts receivable allowing its operation in terms of Nielsen cash flow
RESPONSIBILITIES
Responsible for monitoring and maintaining assigned accounts- Customer calls, and any correspondence , customer reconciliations in order to follow-up collection in a fast paced goal oriented
Define in conjunction with I2C Manager and Revenue Controller collection target according to the process
Monitor and record customer account details for non payments, delayed payments and other irregularities (disputes)
Identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in Nielsen
Escalate with Revenue Controller and CS to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal Nielsen process
Request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification
Providing customer service regarding collection issues, process and review account adjustments, resolve client disputes and short payments
Accountable for reducing delinquency for assigned accounts
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
Dispatch invoices to the client, could be by mail, mailing or portal sites
Must communicate & follow up effectively with Client Service / Revenue Controllers regarding commercial disputes resolutions and additional actions to accelerate the collection process
Establish and maintain effective and cooperative working relationships with Revenue Associates to accelerate actions financial disputes resolution
Support Cash Applications team on invoicing reconciliation, payments identifications
Qualifications
A LITTLE BIT ABOUT YOU
A successful Collector will ensure all basic key performance indicators pertaining to Account Receivables ageing, Collection target fulfilment, average time on disputes resolution and DBO are achieved for the respective market. S/he will have built a successful working relationship with Revenue Associates and Revenue Controllers.
QUALIFICATIONS
Degree in Finance or Accounting preferred
Fluency in English and local language mandatory; third regional language preferred
Experience working in multinational, multi-cultural environment
Experience working with remote counterparts
Experience working in Collections
Additional Information
About NIQ
NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.
NIQ was founded in 1+23 and is an Advent International portfolio company. For more information, visit NIQ.com
Want to keep up with the latest updates on our business and #LifeAtNIQ? Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, ****** orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.
💡 Quick Summary
Seeking a career-building opportunity? The Collector position is now open for candidates interested in the MIS Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
