Job Description
Department: Commercial Small Business Unit
Employment Type: Full-Time
Reports To: Commercial Director
About the Role
We are seeking a strategic, customer-focused Commercial Individual Unit
Account Executive. This role plays a critical part in driving revenue, improving
customer experience, and shaping the commercial strategy for a diverse portfolio
of small business clients.
Primarily responsible for the management and servicing of commercial clients,
retention of renewal business and writing new business.
Key Responsibilities & Accountabilities:
Service commercial small book of business
Analyze client coverage, exposures and loss experience to determine risk requirements and any gaps in coverage and communicate with the client accordingly.
Respond to client requests and inquiries in a timely and professional manner
Ensure broker management system is kept up to date by attaching all correspondence and communications, populating vehicle schedules, realty schedules, mailing addresses, client contact information, named insured’s and setting up new policies etc.
Request and process endorsements and review for accuracy
Prepare and process renewal business including remarketing submissions, proposals, presentations, comparison spreadsheets, binders, summaries, and certificates of insurance.
Keep Abeyances up to date, follow up on endorsements, statement of values, outstanding information, applications as required
Periodic in-person and virtual meetings with clients, insurance companies and colleagues
Process cancellations and requesting refund cheques
Gather information requested by the underwriters for new and renewal business and providing guidance and assistance in the completion of applications as necessary (auto applications)
Negotiate and secure the most appropriate coverage and premium based upon client needs and availability in the marketplace for both new and renewal business.
Ensure the quality and accuracy of insurance policies/ endorsements received from insurance companies
Report new claims and follow through to make sure everything is being handled appropriately to the client’s which may include follow-ups with the Adjusters
Build and maintain excellent relationships with insurance company underwriters, MGA’s, lawyers etc.
Ensure that the Continued Education Hours for RIBO are up to date for each term
Keep up to date of new products or offerings by insurance companies
Contribute to team success by consistently leveraging knowledge and sharing best practices
Working collaboratively with the commercial team with a focus on delivering the strategic goals/ vision of the brokerage
Special projects as may arise or assigned by management
Commercial Strategy & Growth
Develop and execute commercial strategies tailored to small business customers.
Analyze market trends, customer insights, and competitive data to identify growth opportunities.
Collaboration & Leadership
Work closely with production teams to shape offerings that meet small business needs. Collaborate with IBU Insurers to build relationships to stive goals
Skills & Qualifications
Essential
3+ years of experience in commercial account manager or producer role
Proven ability to develop commercial plans and deliver revenue growth.
Strong analytical and financial modeling skills.
Excellent communication and stakeholder management abilities.
Experience working with small business customer segments.
Who We Are & What We Offer
BMS Canada is a division of BMS Group Ltd., a specialist Lloyd’s Insurance Brokerage with more than 750 staff across 25 global offices throughout Canada, USA, Australia, Europe and Asia, and is headquartered in London, UK. BMS is a Canadian-owned insurance brokerage and prides itself on its entrepreneurial spirit and focus on leading service.
BMS Canada has been recognized as a Top Brokerage and Top Insurance Workplace. Our teams work collaboratively with our global offices to deliver innovative insurance and risk management solutions. We invest in our people and believe in supporting each team member’s growth and development.
We provide:
Competitive compensation and benefits, including health & wellbeing allowance
Paid vacation
Ability to buy company shares
Opportunities to grow and define your own career path
Centrally located office (Lansdowne)
Opportunity to attend industry events
Team social events, including summer activities and office holiday parties
Additional Details
Full-time position
We are in-office but support a hybrid work schedule
Monday – Friday
Start – immediately
Training provided
Job Type: Full-time
Pay: $70,000.00-$100,000.00 per year
Benefits:
Dental and Vision care
RRSP Match
Pay: $70,000.00-$100,000.00 per year
Benefits:
Dental care
Employee assistance program
Extended health care
RRSP match
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Commercial Insurance Account Executive – Small Business Unit position is now open for candidates interested in the Finance sector. This role in Ottawa offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Finance is a plus.
