Job Description
At IAG,wereready for you.We'rethe largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting theirambitionsand making insurance accessible.
Step into a role where your insight and influence directly improve outcomes for people, partners, and the business. As a Common LawPerformance Specialist,youllwork across the full CTP portfolio, helping teams see the story behind the data and turn insight into action. This is a senior specialist role for someone who enjoys connecting dots across claims, legal and medical stakeholders, and leaders, without needing formal authority.Youllbe trusted to challenge constructively, lift performance, and help shape smarter, more sustainable claims outcomes across the portfolio.
This is a permanent full-time role based in multiple locations across Australia.
What You'll Do
Analyse CTP claims performance toidentifytrends, risks, and opportunities that improve quality, cost, and sustainability outcomes.
Deliver clear, practical performance insights and reporting to support strategic and operational decision making.
Partner with leaders and teams to translate data and insight into targeted improvement initiatives across CTP.
Collaborate with legal panels, medical providers, actuaries, and internal stakeholders to influence endtoend claims outcomes.
Support continuous improvement by reviewing claims processes andidentifyingopportunities to lift efficiency and performance.
Act as a trusted specialist, usingexpertiseand relationships to guide, support, and challenge thinking across the portfolio.
What You'll Bring
Strong experience in CTP claims, ideally with endtoend exposure across different claim stages.
Capability in performance analysis, reporting, or insights within claims or insurance environments.
Confidence translating data into clear, actionable recommendations for varied audiences.
Proven ability to build relationships and influence outcomes without direct authority.
A collaborative mindset that enjoys supporting others to succeed and perform better together.
What We Offer
Boosted superannuation with 13% as standard.
20 days annual leave + 5 daysMyLeave(extra leave forwhatsimportant to you).
Work from home and many more flexibility options withmyFlex.
Up to 50% off personal insurance, including home and motor insurance.
Partner discounts on private health insurance, tech& appliances, and many more.
Industry-leading 20 weeks paid parental leave.
Access to LinkedIn Learning, the award-winning IAG Academy, studyassistanceand secondment opportunities.
employmenttype eligibility criteria apply
Applications close: Wednesday 29 April 2026 11:59PM AEST
Adjustments and Support
If you require any support or adjustments toparticipateequitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation.
More About Us
As part of IAGyou'llenjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected.Thatsnot just words.Itsour people promise.We'reready for you with unexpected opportunities for your career, your work-lifeand your ability to make a difference. We celebrate all viewpoints shaped by life experiences andculture, andare guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
Step into a role where your insight and influence directly improve outcomes for people, partners, and the business. As a Common LawPerformance Specialist,youllwork across the full CTP portfolio, helping teams see the story behind the data and turn insight into action. This is a senior specialist role for someone who enjoys connecting dots across claims, legal and medical stakeholders, and leaders, without needing formal authority.Youllbe trusted to challenge constructively, lift performance, and help shape smarter, more sustainable claims outcomes across the portfolio.
This is a permanent full-time role based in multiple locations across Australia.
What You'll Do
Analyse CTP claims performance toidentifytrends, risks, and opportunities that improve quality, cost, and sustainability outcomes.
Deliver clear, practical performance insights and reporting to support strategic and operational decision making.
Partner with leaders and teams to translate data and insight into targeted improvement initiatives across CTP.
Collaborate with legal panels, medical providers, actuaries, and internal stakeholders to influence endtoend claims outcomes.
Support continuous improvement by reviewing claims processes andidentifyingopportunities to lift efficiency and performance.
Act as a trusted specialist, usingexpertiseand relationships to guide, support, and challenge thinking across the portfolio.
What You'll Bring
Strong experience in CTP claims, ideally with endtoend exposure across different claim stages.
Capability in performance analysis, reporting, or insights within claims or insurance environments.
Confidence translating data into clear, actionable recommendations for varied audiences.
Proven ability to build relationships and influence outcomes without direct authority.
A collaborative mindset that enjoys supporting others to succeed and perform better together.
What We Offer
Boosted superannuation with 13% as standard.
20 days annual leave + 5 daysMyLeave(extra leave forwhatsimportant to you).
Work from home and many more flexibility options withmyFlex.
Up to 50% off personal insurance, including home and motor insurance.
Partner discounts on private health insurance, tech& appliances, and many more.
Industry-leading 20 weeks paid parental leave.
Access to LinkedIn Learning, the award-winning IAG Academy, studyassistanceand secondment opportunities.
employmenttype eligibility criteria apply
Applications close: Wednesday 29 April 2026 11:59PM AEST
Adjustments and Support
If you require any support or adjustments toparticipateequitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation.
More About Us
As part of IAGyou'llenjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected.Thatsnot just words.Itsour people promise.We'reready for you with unexpected opportunities for your career, your work-lifeand your ability to make a difference. We celebrate all viewpoints shaped by life experiences andculture, andare guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
💡 Quick Summary
Seeking a career-building opportunity? The Common Law Performance Specialist position is now open for candidates interested in the Insurance sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Insurance is a plus.