Job Description
We exist to provide ridiculously innovative customer support, AI operations & content security to the world's most disruptive companies If you are looking for more than the standard, you've found it. Role: Communication Coach Location: Gurugram PFB,the JD for you reference: SPECIFIC RESPONSIBILITIES Training Delivery and Customization • Conduct interactive and engaging training sessions for teammates to improve language skills, cultural awareness, and interpersonal skills • Utilize a variety of teaching methods, including workshops, presentations, role-playing, and multimedia resources • Tailor training programs to meet the specific needs of different campaigns and job roles • Adapt training content to address cultural and language nuances relevant to the campaign's global operations. Coaching • Develop individualized language coaching plans that cater to the unique needs and objectives of each campaign/LOB. • Provide one-on-one coaching sessions that focus on core language competencies (e.g., vocabulary, grammar, fluency, and cultural nuances). • Offer constructive feedback and guidance during coaching sessions to help teammates improve their language skills. • Set achievable goals and milestones for teammates and track their progress. Assessment and Feedback • Administer pre- and post-training assessments to evaluate the teammates’ language proficiency and communication skills • Provide constructive feedback and individualized coaching to help teammates improve their communication abilities Reporting and Documentation • Track and report on the progress of participants, identifying areas for improvement and suggesting additional training as needed • Maintain accurate records of training sessions, attendance, and assessment results The success of the CC will be measured through: • Performance of learning programs deployed (reaction, performance, etc) • On-time delivery of projects managed • Feedback from learners and key stakeholders EDUCATION Bachelor's degree in Linguistics, Communications, Education, or a related field with a background in CEFR/Language training. WORK EXPERIENCE • 2-3 years of experience facilitating communication training and coaching You can also share your cv on deepika.punjabi@taskus.com
💡 Quick Summary
Seeking a career-building opportunity? The Communication Coach position is now open for candidates interested in the Education Jobs sector. This role in Gurugram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.
