Communications and Engagement Specialist

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.
AGL’s Retail Transformation ambition is to establish a customer-centric, digital, lean and flexible business underpinned by leading contemporary technology, and embedding best practice ways of working. Efforts are directed towards this ambition in the context of a changing energy retail landscape characterised by increasing customer expectations, decarbonised electrification, volatile wholesale markets and demand for innovative sustainability products.
As the Communication and Engagement Specialist within the Retail Transformation team, you will support the delivery of the Retail Transformation’s communication strategy, both internally within the program as well as across impacted stakeholder groups. You will also be responsible for telling compelling stories, crafting engaging visual and written content, and taking accountability for critical communication channels and collaborating with various internal teams, vendors and agencies to ensure consistent messaging.
What you’ll be doing:
Partnering with leaders and experts across the Retail Transformation program to define requirements and context, whilst driving clarity and consistency of the messaging for various audience groups.
Partnering with the Retail Transformation Change team, internal Communication teams and external vendors to deliver timely change communications to internal audiences.
Supporting the delivery against integrated communication plans to execute on awareness campaigns and program announcements.
Supporting the planning and running of program engagement events such as townhalls, team alignment sessions and showcases.
Developing engaging communication campaign assets such as briefing toolkits, leader message scripting, high-quality internal articles and videos.
Maintaining and updating intranet content and regularly reviewing, editing, and publishing engaging and accurate information to ensure the intranet remains a reliable and up-to-date resource for all employees.
What you’ll bring:
Tertiary qualification in communications, public relations, journalism, a related field or equivalent industry experience.
Experience in content or a similar role in corporate in-house or agency environment creating and implementing successful change communication strategies to meet large organisation objectives.
Exceptional written and verbal communication skills. Includes demonstrated experience in writing and editing, with the ability to craft persuasive and compelling narratives, and skilled at simplifying complex messages for easy understanding by diverse audiences.
Ability to develop, produce and curate engaging video contact and proficiency in graphic design for digital and non-digital environments is highly regarded.
High level of proficiency in MS Office, in particular PowerPoint and experience with Adobe Creative Suite highly regarded.
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Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit:
www.agl.com.au/careers