Communications Officer

True Synergy is seeking a dynamic and experienced Communications Officer to lead the development and growth of an industry-focussed, communications program for one of their leading Client’s. This position will be pivotal in transforming the Client’s communications into a full-fledged publication, providing valuable industry insights, and fostering engagement within the sector. This role offers the potential for growth as the publication evolves.

Key Responsibilities & Tasks:

Working alongside the Client Marketing & Events Manager, develop and grow an industry communications program to create a strong sense of brand identity

Develop and write content across a range of communication and social media platforms

Source and curate content from industry experts, alliance partners, members, and internal staff – by maintaining and building relationships with such key stakeholders

Implement strategies to foster interaction and engagement with the audience

Design engaging, visually appealing, and mobile-friendly email and newsletter templates

Track and analyse key performance metrics such as open rates, click-through rates, and conversion rates

Regularly update database segments and refine content strategies based on engagement data and feedback

Manage pilot programs for sponsored EDMs, analyse audience reactions, and make necessary adjustments.

Qualifications and Experience:

Education: Bachelor’s degree in Communications, Marketing, Journalism, or a related field.

Experience: Minimum of 3 years of experience in a communications role.

Skills:

Strong project management skills with the ability to lead and coordinate multiple tasks.

Outstanding personal communication skills with the ability to relate to and foster professional relationships with a wide range of people.

Expert level proofreading and copywriting skills (English), with exceptional attention to detail.

Proficiency in Microsoft Office Suite, email marketing and social media platforms (e.g., MailChimp, or similar) and data analytics tools.

Experience with content creation and management.

Strong organisational and time management skills with the ability to prioritise tasks

Ability to engage and interact with a diverse audience.

Knowledge of compliance regulations related to email marketing.

At True Synergy, we understand you may not always have the full suite of experience outlined above, but we value to importance of transferable skills. Please do not be discouraged to apply, should you feel you have transferable skills relevant to the role.