Communicative Disorders Assistant

HEAR Ontario is excited to be expanding our Hearing Clinics to the Sarnia area and are currently looking for a Communicative Disorders Assistant to join our team. At HEAR Ontario we strive to provide the communities we serve a friendly and knowledgeable experience in every interaction. We are driven by passionate people with a common purpose to make a difference in people's lives by being straightforward, optimistic, friendly, and trusted. Everyday. Every time.

If you enjoy meeting new people and are excited about making a difference in our client’s lives, this is the position for you.

Roles and Responsibilities

Be the first point of contact for all clients; greeting everyone in a professional and friendly manner.

Discuss communicative strategies with clients.

Assist in troubleshooting client’s product concerns.

Demonstrate product features and benefits to clients.

Assist clients in basic product maintenance and care.

Manage documentation pertaining to client purchases and insurance claims.

Answer phone calls, and schedule appointments using Blueprint.

Create revenue generating opportunities by driving patient appointments and reaching out to current and potential clients.

Respond to all inquiries.

Other administrative duties, as assigned.

Qualifications:

- A diploma in Communicative Disorders Assistant Program is required.

- Excellent communication and interpersonal skills.

- Minimum 1-year previous experience working in a medical or client-oriented office is an asset.

- Prior experience with greeting clients, scheduling appointments, payment processing, and tracking of supplies/inventory in an office environment.

- Working knowledge to expert knowledge of all third-party insurance programs, is a definite asset.

- Proficient in Microsoft Office.

- Strong organizational skills with attention to detail.

Please provide us with your resume and a cover letter outlining your relevant skills and why you are interested in this position. Interested candidates should send their resume to marianne@hearontario.ca

Job Types: Full-time, Permanent

Pay: $40,000.00-$45,000.00 per year

Benefits:

Extended health care

Paid time off

Profit sharing

Schedule:

Monday to Friday

Education:

DCS / DEC (preferred)

Work Location: In person