Job Description
Overview:
Position Overview
The Community Engagement Specialist serves as the face of Jon Wayne Heating & Air Conditioning, bringing our brand to life both online and in the communities we serve. This hybrid role blends social media management, event planning, and hands‑on community involvement to build strong brand recognition, trust, and engagement.
We’re looking for a go‑getter with a bright, bubbly, people‑first personality who thrives on connecting with others and representing a brand with pride. This position plays a key role in strengthening relationships with customers, community partners, and internal employees through thoughtfully planned events, authentic brand engagement, and consistent social media interaction.
Approximately 60% of this role focuses on community engagement and 40% supports internal employee events and initiatives, with an average of 2–3 events per month.
Key Responsibilities
Social Media & Digital Engagement
Monitor Jon Wayne’s social media channels daily to check messages, comments, and mentions
Respond to customer inquiries and community messages in a timely, professional, and on‑brand manner
Create and publish engaging social media content that highlights community involvement, events, employees, and brand personality
Maintain a consistent and authentic brand voice across platforms
Community Engagement & Brand Representation
Act as a brand ambassador and the public face of Jon Wayne at community events, sponsorships, and outreach initiatives
Build and nurture relationships with local organizations, partners, and community members
Identify new opportunities to increase brand presence and visibility in the community
Event Planning & Execution
Plan, coordinate, and execute approximately 2–3 events per month
~60% focused on external/community events
~40% focused on internal employee events
Coordinate logistics including vendors, venues, volunteers, and timelines
Organize and manage merchandise, promotional items, and giveaways for events
Recruit, coordinate, and support volunteers and employees participating in events
Attend events in person as the primary Jon Wayne representative
Merchandise, Budgeting & Planning
Assist with budgeting for events, merchandise, sponsorships, and giveaways
Track expenses and help ensure events stay within approved budgets
Recommend cost‑effective ideas to maximize impact while remaining fiscally responsible
Internal Collaboration & Support
Work closely with marketing, leadership, and branch teams to align engagement efforts with company goals
Support internal culture‑building initiatives and employee engagement events
Provide feedback and insights from community interactions to internal teams
Qualifications
Bachelor’s degree in Marketing, Communications, Public Relations, or a related field (preferred)
Proven experience managing social media for a brand or business
Experience with event planning, community outreach, or brand engagement
Strong understanding of how social media supports business goals
Confident, outgoing personality with excellent interpersonal and communication skills
Highly organized with the ability to manage multiple projects and events simultaneously
Comfortable representing the company publicly and interacting with diverse audiences
Experience coordinating vendors, volunteers, and promotional materials is a plus
Basic budgeting or expense‑tracking experience preferred
Reliable transportation with the ability to travel locally as needed
Work Environment & Schedule
Hybrid position: 3 days in office and 2 days working remotely or in the community
Some evening or weekend hours may be required based on event schedules
Pay: $50,000 – $60,000 DOE
Benefits
Competitive salary with performance‑based incentive opportunities
Health, dental, and retirement benefits
Professional development and growth opportunities
Creative, energetic, and collaborative work environment
Opportunity to be a highly visible representative of a well‑known local brand
Posted Min Pay Rate: USD $50,000.00/Yr. Posted Max Pay Rate: USD $60,000.00/Yr.
Position Overview
The Community Engagement Specialist serves as the face of Jon Wayne Heating & Air Conditioning, bringing our brand to life both online and in the communities we serve. This hybrid role blends social media management, event planning, and hands‑on community involvement to build strong brand recognition, trust, and engagement.
We’re looking for a go‑getter with a bright, bubbly, people‑first personality who thrives on connecting with others and representing a brand with pride. This position plays a key role in strengthening relationships with customers, community partners, and internal employees through thoughtfully planned events, authentic brand engagement, and consistent social media interaction.
Approximately 60% of this role focuses on community engagement and 40% supports internal employee events and initiatives, with an average of 2–3 events per month.
Key Responsibilities
Social Media & Digital Engagement
Monitor Jon Wayne’s social media channels daily to check messages, comments, and mentions
Respond to customer inquiries and community messages in a timely, professional, and on‑brand manner
Create and publish engaging social media content that highlights community involvement, events, employees, and brand personality
Maintain a consistent and authentic brand voice across platforms
Community Engagement & Brand Representation
Act as a brand ambassador and the public face of Jon Wayne at community events, sponsorships, and outreach initiatives
Build and nurture relationships with local organizations, partners, and community members
Identify new opportunities to increase brand presence and visibility in the community
Event Planning & Execution
Plan, coordinate, and execute approximately 2–3 events per month
~60% focused on external/community events
~40% focused on internal employee events
Coordinate logistics including vendors, venues, volunteers, and timelines
Organize and manage merchandise, promotional items, and giveaways for events
Recruit, coordinate, and support volunteers and employees participating in events
Attend events in person as the primary Jon Wayne representative
Merchandise, Budgeting & Planning
Assist with budgeting for events, merchandise, sponsorships, and giveaways
Track expenses and help ensure events stay within approved budgets
Recommend cost‑effective ideas to maximize impact while remaining fiscally responsible
Internal Collaboration & Support
Work closely with marketing, leadership, and branch teams to align engagement efforts with company goals
Support internal culture‑building initiatives and employee engagement events
Provide feedback and insights from community interactions to internal teams
Qualifications
Bachelor’s degree in Marketing, Communications, Public Relations, or a related field (preferred)
Proven experience managing social media for a brand or business
Experience with event planning, community outreach, or brand engagement
Strong understanding of how social media supports business goals
Confident, outgoing personality with excellent interpersonal and communication skills
Highly organized with the ability to manage multiple projects and events simultaneously
Comfortable representing the company publicly and interacting with diverse audiences
Experience coordinating vendors, volunteers, and promotional materials is a plus
Basic budgeting or expense‑tracking experience preferred
Reliable transportation with the ability to travel locally as needed
Work Environment & Schedule
Hybrid position: 3 days in office and 2 days working remotely or in the community
Some evening or weekend hours may be required based on event schedules
Pay: $50,000 – $60,000 DOE
Benefits
Competitive salary with performance‑based incentive opportunities
Health, dental, and retirement benefits
Professional development and growth opportunities
Creative, energetic, and collaborative work environment
Opportunity to be a highly visible representative of a well‑known local brand
Posted Min Pay Rate: USD $50,000.00/Yr. Posted Max Pay Rate: USD $60,000.00/Yr.
💡 Quick Summary
Seeking a career-building opportunity? The Community Engagement Specialist position is now open for candidates interested in the Event Management Jobs sector. This role in San Antonio offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
