Job Description
Exciting opportunity to join SA’s iconic RAA
Fulltime | Permanent | Hybrid working arrangement
Identified Role – Aboriginal and/or Torres Strait Islander applicants only
Ready to make a genuine difference and help shape a more inclusive future? Join RAA and play an important role in strengthening relationships with First Nations communities while bringing meaningful reconciliation outcomes to life across our organisation.
RAA is deeply committed to reconciliation, as part of our purpose 'Better for members, better for our community'. Having implemented our first Innovate Reconciliation Action Plan, we are now developing our second, continuing to strengthen our efforts to support reconciliation in South Australia.
Building genuine relationships with First Nations communities across South Australia is central to this work – and through trusted partnerships with First Nations organisations and key stakeholders, you'll help ensure First Nations voices genuinely shape RAA's Community Impact strategy.
This opportunity sits within the Community Impact and Environment team and reports to the Senior Manager Community Impact and Environment.
Your responsibilities will include:
Developing and nurturing strong, respectful and sustainable relationships with First Nations communities and organisations
Supporting integration of a First Nations voice into RAA’s Community Impact strategy and broader initiatives
Providing thoughtful, expert advice across the organisation on First Nations affairs, communications and engagement
Leading and supporting delivery of RAA’s Reconciliation Action Plan (RAP) commitments
Representing RAA in external forums, including community, government and stakeholder engagements
Facilitating collaboration between RAP Working Groups, First Nations panel members and internal stakeholders
Identifying opportunities to enhance inclusion, participation and employment of Aboriginal and Torres Strait Islander peoples
Providing mentoring, guidance and support to First Nations employees within RAA
About You:
You’re an Aboriginal and/or Torres Strait Islander person who is passionate about creating positive, lasting change. You value connection, respect and collaboration, and enjoy working with a diverse range of people and communities.
You thrive on building relationships, are highly organised, and communicate confidently with a wide range of stakeholders. You enjoy balancing strategic thinking with hands-on delivery and bring a proactive, collaborative approach to your work.
You’ll also bring:
Strong experience working with Aboriginal and Torres Strait Islander communities and stakeholders
Well developed understanding of First Nations issues, community dynamics and cultural protocols
Proven ability to build trusted relationships and influence diverse stakeholders
Experience developing and delivering strategic partnerships and community initiatives
Knowledge and experience in Reconciliation Action Plan development and implementation
Strong facilitation, communication and stakeholder engagement skills
Comfort working in evolving environments and managing multiple priorities.
If you’re passionate about creating lasting community impact, we’d love to hear from you.
For more information, please contact [email protected]
About us
Established in 1903, RAA has grown up alongside South Australia - and for more than 120 years, the community has trusted us to have their back. Known for our iconic road service and insurance, we now support over 830,000 members across travel, energy, solar and battery solutions, EV charging and more. And we don’t just deliver services, we stand up for what matters, advocating for safety, wellbeing and a stronger future for our state.
Our purpose is simple: be better for our members and better for our community. Guided by our values — Member Obsessed, Doing the Right Thing, Delivering Together and Courageously Challenging. We’re one of SA’s most trusted brands and biggest employers, with 1,100+ people. We’re on a mission to be the #1 employer of choice, creating an inclusive, supportive workplace where our people feel empowered to make a real difference, every day.
Benefits
We love our people at RAA and believe our employees should be rewarded for being a part of the RAA team. Some of our employee benefits include:
Free RAA premium road service
Access to our RAA Rewards Program
Generous discounts on all RAA products
Flexible work arrangements
Ongoing Training & Development opportunities and a Study Support Program
Wellbeing facilities and Corporate Health Insurance Plan
How to apply
To be part of something bigger and work for a passionate South Australian organisation with members at heart submit your application by 9.00am Monday 27th April 2026.
You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.
We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, First Nations Peoples, members of the LGBTIQA+ community and people from culturally diverse backgrounds.
Fulltime | Permanent | Hybrid working arrangement
Identified Role – Aboriginal and/or Torres Strait Islander applicants only
Ready to make a genuine difference and help shape a more inclusive future? Join RAA and play an important role in strengthening relationships with First Nations communities while bringing meaningful reconciliation outcomes to life across our organisation.
RAA is deeply committed to reconciliation, as part of our purpose 'Better for members, better for our community'. Having implemented our first Innovate Reconciliation Action Plan, we are now developing our second, continuing to strengthen our efforts to support reconciliation in South Australia.
Building genuine relationships with First Nations communities across South Australia is central to this work – and through trusted partnerships with First Nations organisations and key stakeholders, you'll help ensure First Nations voices genuinely shape RAA's Community Impact strategy.
This opportunity sits within the Community Impact and Environment team and reports to the Senior Manager Community Impact and Environment.
Your responsibilities will include:
Developing and nurturing strong, respectful and sustainable relationships with First Nations communities and organisations
Supporting integration of a First Nations voice into RAA’s Community Impact strategy and broader initiatives
Providing thoughtful, expert advice across the organisation on First Nations affairs, communications and engagement
Leading and supporting delivery of RAA’s Reconciliation Action Plan (RAP) commitments
Representing RAA in external forums, including community, government and stakeholder engagements
Facilitating collaboration between RAP Working Groups, First Nations panel members and internal stakeholders
Identifying opportunities to enhance inclusion, participation and employment of Aboriginal and Torres Strait Islander peoples
Providing mentoring, guidance and support to First Nations employees within RAA
About You:
You’re an Aboriginal and/or Torres Strait Islander person who is passionate about creating positive, lasting change. You value connection, respect and collaboration, and enjoy working with a diverse range of people and communities.
You thrive on building relationships, are highly organised, and communicate confidently with a wide range of stakeholders. You enjoy balancing strategic thinking with hands-on delivery and bring a proactive, collaborative approach to your work.
You’ll also bring:
Strong experience working with Aboriginal and Torres Strait Islander communities and stakeholders
Well developed understanding of First Nations issues, community dynamics and cultural protocols
Proven ability to build trusted relationships and influence diverse stakeholders
Experience developing and delivering strategic partnerships and community initiatives
Knowledge and experience in Reconciliation Action Plan development and implementation
Strong facilitation, communication and stakeholder engagement skills
Comfort working in evolving environments and managing multiple priorities.
If you’re passionate about creating lasting community impact, we’d love to hear from you.
For more information, please contact [email protected]
About us
Established in 1903, RAA has grown up alongside South Australia - and for more than 120 years, the community has trusted us to have their back. Known for our iconic road service and insurance, we now support over 830,000 members across travel, energy, solar and battery solutions, EV charging and more. And we don’t just deliver services, we stand up for what matters, advocating for safety, wellbeing and a stronger future for our state.
Our purpose is simple: be better for our members and better for our community. Guided by our values — Member Obsessed, Doing the Right Thing, Delivering Together and Courageously Challenging. We’re one of SA’s most trusted brands and biggest employers, with 1,100+ people. We’re on a mission to be the #1 employer of choice, creating an inclusive, supportive workplace where our people feel empowered to make a real difference, every day.
Benefits
We love our people at RAA and believe our employees should be rewarded for being a part of the RAA team. Some of our employee benefits include:
Free RAA premium road service
Access to our RAA Rewards Program
Generous discounts on all RAA products
Flexible work arrangements
Ongoing Training & Development opportunities and a Study Support Program
Wellbeing facilities and Corporate Health Insurance Plan
How to apply
To be part of something bigger and work for a passionate South Australian organisation with members at heart submit your application by 9.00am Monday 27th April 2026.
You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.
We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, First Nations Peoples, members of the LGBTIQA+ community and people from culturally diverse backgrounds.
💡 Quick Summary
Seeking a career-building opportunity? The Community Impact and First Nations Specialist position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
