Job Description
Job Position : Community Manager
Location: Noida, India
The Insight Monk Community Manager shall be responsible for engaging and monetising the pool of Experts which are onboarded on the platform. An experienced Marketing professional who has demonstrated abilities to nurture Business communities using playbooks which are apt for a global audience would be suited to take on this assignment. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you. Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills.
Key Performance Outcomes
A Vibrant Engaged community of members (Engagement level)
Devise playbooks using Social Media , Email , Calls, Webinars as part of the program (Successful playbooks)
Program for monetisation of the community (Attributable revenue)
Responsibilities
Drive activities to increase monetisation
Set and implement social media and communication campaigns to align with above
Provide engaging text, image and video content for social media accounts
Respond to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews
Organize and participate in events to build community and boost brand awareness
Coordinate with Marketing, PR and Communications teams to ensure brand consistency
Liaise with Development and Sales departments to stay updated on new products and features
Build relationships with customers, potential customers, industry professionals and journalists
Stay up-to-date with digital technology trends
Requirements
Proven work experience as a community manager (Preference to those who have worked with global audience in business)
Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
Excellent verbal communication skills
Excellent writing skills
Quantitative and Qualitative Analysis skills to identify needs and gaps
Ability to work with different internal and external teams to solve problems identified in growth of community
Hands on experience with social media management for brands
Ability to interpret website traffic and online customer engagement metrics
Knowledge of direct marketing (Targeted through Linkedin or one on one emails)
Attention to detail and ability to multitask
MBA degree in Marketing or Communication field
Location: Noida, India
The Insight Monk Community Manager shall be responsible for engaging and monetising the pool of Experts which are onboarded on the platform. An experienced Marketing professional who has demonstrated abilities to nurture Business communities using playbooks which are apt for a global audience would be suited to take on this assignment. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you. Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills.
Key Performance Outcomes
A Vibrant Engaged community of members (Engagement level)
Devise playbooks using Social Media , Email , Calls, Webinars as part of the program (Successful playbooks)
Program for monetisation of the community (Attributable revenue)
Responsibilities
Drive activities to increase monetisation
Set and implement social media and communication campaigns to align with above
Provide engaging text, image and video content for social media accounts
Respond to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews
Organize and participate in events to build community and boost brand awareness
Coordinate with Marketing, PR and Communications teams to ensure brand consistency
Liaise with Development and Sales departments to stay updated on new products and features
Build relationships with customers, potential customers, industry professionals and journalists
Stay up-to-date with digital technology trends
Requirements
Proven work experience as a community manager (Preference to those who have worked with global audience in business)
Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
Excellent verbal communication skills
Excellent writing skills
Quantitative and Qualitative Analysis skills to identify needs and gaps
Ability to work with different internal and external teams to solve problems identified in growth of community
Hands on experience with social media management for brands
Ability to interpret website traffic and online customer engagement metrics
Knowledge of direct marketing (Targeted through Linkedin or one on one emails)
Attention to detail and ability to multitask
MBA degree in Marketing or Communication field
💡 Quick Summary
Seeking a career-building opportunity? The Community Manager position is now open for candidates interested in the Digital Marketing Expert Jobs sector. This role in Noida, Uttar Pradesh offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Digital Marketing Expert Jobs is a plus.
