Job highlights
Identified by Google from the original job post
Qualifications
Position requires a minimum of 3+ years property management experience
Effectively convey ideas, images and goals to a diverse group of personalities
Must possess a consistently positive attitude
Achieve Fair Housing certification prior to interaction with prospects or residents
Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications
Participate in training in order to comply with new or existing laws
Vidalta Property Management, LLC participants in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization
Responsibilities
The Community Manager leads and motivates community staff employees to provide service to residents and maintain a high level of resident satisfaction
The Community Manager will provide leadership in factors directly contributing to the property operational performance such as: implementing cost control, revenue improvement programs, developing and following annual operating budgets, plus sales and marketing plans
Lead, direct and control all facets of the community to ensure quality services and a high degree of customer satisfaction by Vidalta Living standards and policies, while working within budgetary guidelines
Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, accounts payable, order office supplies, etc.)
Prepare and administer the annual operating and capital budget
Meet and support company key performance indicators and objectives to meet or exceed organizational expectations
Motivate employees through recognition programs, training and team building
Obtain bids for all contract services and oversee routine capital projects
Review, code and approve invoices for payments
Oversee the consistency and effectiveness of the Team and associates’ use of the policies and procedures, including priority wait lists, phone techniques, application verification and notification
Ensure leasing practices conform to federal, state, and local law, and credit and criminal reports
Responsible for reviewing and evaluating market conditions (comps shop) to determine unit prices in accordance with the market and budgeted goals
Evaluate and recommend changes on rent/pricing strategies and ensure websites and marketing materials are accurate and updated
Participate in resident planned activities for maximum customer satisfaction
Ensure timely communication and follow up for all resident concerns, renewals and service requests
Conduct daily property inspections to ensure that the physical aspects of the community will meet or exceed established standards regarding the grounds, curb appeal, market ready units, risk management/safety requirements, models, cleanliness, and general appearance
Prepare to implement corrective measures as necessary
Follow all Key Performance Indicators, like Occupancy more than 95%, Net Leased more than 93%, Renewal retention per month 50% as a minimum standard, 60 days vacant – ZERO, among others KPIs
These KPI’s will be subject to change and revision as the market conditions change
Embrace Vidalta Property Management core principles and values
Great Customer Service, Humility, Integrity, Loyalty, Passion, Professionalism, Collaboration, Teamwork and Results
Job description
Description:

Job Details:

The Community Manager is responsible for leading and directing all community day-to-day operations to provide optimal return to the investors. The Community Manager leads and motivates community staff employees to provide service to residents and maintain a high level of resident satisfaction. The Community Manager will provide leadership in factors directly contributing to the property operational performance such as: implementing cost control, revenue improvement programs, developing and following annual operating budgets, plus sales and marketing plans.

Key Responsibilities:
• Lead, direct and control all facets of the community to ensure quality services and a high degree of customer satisfaction by Vidalta Living standards and policies, while working within budgetary guidelines.
• Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, accounts payable, order office supplies, etc.).
• Prepare and administer the annual operating and capital budget.
• Meet and support company key performance indicators and objectives to meet or exceed organizational expectations. (Listed below)
• Lead, recruit, hire, train, develop site staff and provide performance feedback to all employees to ensure community performance and adequate staffing. Motivate employees through recognition programs, training and team building.
• Obtain bids for all contract services and oversee routine capital projects. Review, code and approve invoices for payments.
• Oversee the consistency and effectiveness of the Team and associates’ use of the policies and procedures, including priority wait lists, phone techniques, application verification and notification.
• Ensure leasing practices conform to federal, state, and local law, and credit and criminal reports.
• Responsible for reviewing and evaluating market conditions (comps shop) to determine unit prices in accordance with the market and budgeted goals.
• Evaluate and recommend changes on rent/pricing strategies and ensure websites and marketing materials are accurate and updated.
• Participate in resident planned activities for maximum customer satisfaction.
• Ensure timely communication and follow up for all resident concerns, renewals and service requests.
• Conduct daily property inspections to ensure that the physical aspects of the community will meet or exceed established standards regarding the grounds, curb appeal, market ready units, risk management/safety requirements, models, cleanliness, and general appearance. Prepare to implement corrective measures as necessary.
• Follow all Key Performance Indicators, like Occupancy more than 95%, Net Leased more than 93%, Renewal retention per month 50% as a minimum standard, 60 days vacant – ZERO, among others KPIs.
• These KPI’s will be subject to change and revision as the market conditions change.
• Embrace Vidalta Property Management core principles and values. Great Customer Service, Humility, Integrity, Loyalty, Passion, Professionalism, Collaboration, Teamwork and Results.
Requirements:

Experience and Education Requirements:
• Position requires a minimum of 3+ years property management experience.
• College degree preferred.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Bilingual (English and Spanish) a plus
• Effectively convey ideas, images and goals to a diverse group of personalities.
• Must possess a consistently positive attitude.
• Achieve Fair Housing certification prior to interaction with prospects or residents.
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.
• Participate in training in order to comply with new or existing laws.

Vidalta Property Management, LLC participants in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

E-Verify Participation Poster (English & Spanish): E-Verify Participation Poster English and Spanish

E-Verify Right to Work Poster (English): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

E-Verify Right to Work Poster (Spanish): https://www.rhoworld.com/wp-content/uploads/spanish_ier_poster_final.pdf