Community Support Worker
Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
Broadview Village Transitional Employment Program
Hours of Work: 35 hours per week
PURPOSE:
The purpose is to identify and clarify what management expects from the incumbent. The following expectations and job responsibilities will be part of the annual performance appraisals; your merit increase will be based on the level of performance in each of the following areas.
Expectations may change year to year and both parties should use the annual performance appraisal to determine realistic and equitable goals and outcomes for the upcoming performance year.
RESPONSIBILITIES AND ACTIVITIES
Service
Provide individualized counselling services to a caseload of 10-15 clients within the rehabilitation model, philosophy and policies of the agency
Establish and maintain purposeful, effective and appropriate professional counselling relationships
Assess client needs. Design and implement a goal-oriented rehabilitation plan with each client
Provide crisis intervention, supportive counselling and advocacy when required
Actively seek employment opportunities and/or volunteer opportunities for clients
Provide on-site training, support, supervision and quality control
Notify the supervisor immediately of any problems between the employer and/or client(s) and any significant observations and/or behavioural issues regarding the clients
Provide the range of services typically described under the term “case management” in the absence of any other support, and based on client need(s) within a framework of holistic support
Keep all client files in a manner that meets agency expectations
Responsibly drive the work vehicle, as required, ensure the vehicle is maintained and report any issues to the supervisor immediately
Provide maintenance of program machines/equipment as required
Arrange for client’s admission and provide back-up to the intake process when necessary
Prepare client status change forms, coordinate and track client work hours
Coordinate/consult with other professionals involved with the client and make referrals to various sections of the community
Be aware of all aspects of workplace safety and cleanliness and participate as a representative on the Joint Health and Safety Committee at one of The Salvation Army programs
Be mentally alert and physically fit in order to perform duties
Demonstrate acceptable professional behavior as outlined in the policies and procedures of the Agency and in the Social Work Code of Ethics
May be required to drive own vehicle to various sitesPerform other tasks as assigned
Organizational
Participate constructively and energetically as a responsible team member and maintain harmonious relations with the staff
Demonstrate growth within the job description and be responsible for professional self-development
Be aware of Agency philosophy, policies and procedures, ensuring these are upheld and to provide input into areas as required
Be involved in supervision with the program supervisor following the Impact Supervision model
Participate in relevant committee meetings and conferences as required
Keep records, reports and statistics as prescribed. This includes completing OCANs for clients
Model effective and efficient work behaviour for clients
Maintain a valid driver’s license
Ensure customer relations and business ethics are aligned with The Salvation Army standards
Demonstrate acceptable professional behaviour
The above responsibilities are to be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.
ESSENTIAL SKILLS AND QUALIFICATIONS
Bachelor of Social Work or equivalent
Counselling experience in mental health, developmental challenges or addictions
Strong organizational and planning skills
Strong interpersonal and problem solving skills
Demonstrated documentation skills
Strong mechanical aptitude with knowledge of the safe operation of machinery and equipment associated with the training of clients in a factory/janitorial/lawn care position
Computer literacy (word processing and inventory control programs)
Demonstrated ability to handle multiple projects concurrently
Hourly rate: $23.28 per hour
Compensation:
The target hiring range for this position is $23.28 to $2+.10 with a maximum of $34.+2.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email
Recruitment.Accommodations@salvationarmy.ca
if you have a need for any accommodation and we will be pleased to discuss this with you.