Compliance Manager

Full job description
OTT Pay Inc. is an established, fully funded fintech company focused on delivering streamlined financial payment solutions. With a strategic focus on both acquiring and issuing business, we are developing a mobile-first platform that offers a wide range of financial services, loyalty programs, and innovative products, including credit cards, payment solutions, e-commerce, gift cards, and more. We are a results-driven, forward-thinking organization that values goal orientation and continuous improvement.


At OTT Pay, you will find abundant opportunities for professional growth, working alongside a talented and diverse team from various industries. Our collaborative and innovative environment fosters learning and development, empowering you to excel and make a tangible impact. This is a unique chance to join a company dedicated to reshaping financial solutions for the future.


We are looking for a Compliance Manager with a background in merchant acquisition, payments processing, or fintech to join our growing team. As the Compliance Manager, you will support the development, implementation, and oversight of our compliance framework across merchant acquiring, payment processing, digital solutions, and other financial services. Working closely with the Chief Compliance Officer and cross functional teams, they will ensure that all business activities adhere to the Retail Payment Activities Act (RPAA), AML/ATF legislation, FINTRAC guidelines, PCI standards, and rules of our payment network partners.


This role shall also work in tandem with other members of OTT Financial Group of Companies by providing guidance and support with respect to compliance programs.


How you will contribute:

Program Maintenance & Monitoring
Assist in maintaining and updating the company’s compliance program to reflect evolving regulations (Bank of Canada, FINTRAC, Payments Canada, card schemes, etc.).
Monitor day to day compliance activities and escalate issues or trends to the CCO.
Policy & Procedure Administration
Implement and enforce compliance policies, procedures, and internal controls across business units.
Conduct regular reviews of policy documents, ensuring version control and staff acknowledgment.
Risk & Control Assessments
Perform routine assessments of internal controls, fraud controls, and process changes to identify control gaps.
Document findings, recommend remediation steps, and support the CCO in building business cases for improvements.
Regulatory Liaison & Audit Support
Prepare materials and coordinate responses to regulator requests, audit inquiries, and external examinations.
Track action items from audits and ensure timely resolution.
Training & Awareness
Develop and deliver compliance training sessions (e.g., AML/ATF, PCI DSS, Code of Conduct) to new hires and existing staff.
Maintain training records and measure training effectiveness.
Reporting & Insight
Generate regular compliance dashboards and status reports for senior management.
Monitor trends in regulatory developments and support the CCO in assessing their impact on business initiatives.
Ad Hoc Projects
Collaborate on end to end process improvement projects to embed compliance best practices.
Support special projects or investigations as assigned by the CCO.
What you bring to the table:

Experience:
Must have at least 5 years in a compliance or regulatory role within payments or financial services (preferably in merchant acquiring or payment processing).
Hands on experience maintaining AML/ATF programs under RPAA, FINTRAC guidelines, and PCI DSS.
Education & Training:
Relevant training or certifications in Anti-Money Laundering or Financial Crimes with ACAMS, ACFCS or similar accredited organizations
Bachelor’s degree in business, Finance, or a related field or relative field experience
Technical Knowledge:
Solid understanding of Canadian regulatory requirements for payment services, including RPAA, AML/ATF laws, and Payment Card Industry standards.
Familiarity with audit processes, internal controls, and fraud risk assessment methodologies.
Leadership & Communication:
Proven ability to work collaboratively in a team setting and to coach or mentor junior compliance staff.
Strong interpersonal skills; adept at presenting complex regulatory concepts in clear, actionable terms.
Analytical & Organizational Skills:
Detail oriented with the ability to manage multiple priorities and tight deadlines.
Effective problem solver, able to identify root causes and propose pragmatic solutions.
What’s in it for you:

Competitive Salary
Opportunity to learn and grow with a supportive team
Vacation Leave
Centrally located modern and spacious offices close to Eglinton and Leslie
Free use of onsite gym and sports facilities, and regular company social events
A chance to work in a dynamic, collaborative, progressive and high performing team
Community involvement through the annual Terry Fox Run
Tremendous opportunities for Growth and Development

This is an onsite position and the successful candidate will be required to report to the office Mon-Fri from 9:00am to 5:30pm.


Visit our website at https://ottpay.com/.


We are committed to fostering a diverse and inclusive workplace, welcoming individuals from various backgrounds and experiences to contribute to the future of payments. At OTT Pay, our engineering team values collaboration, support, and mutual growth. We actively work to build an inclusive culture that encourages the development of all team members. As an equal opportunity employer, we welcome applications from all qualified candidates, including those with disabilities. If you require accommodation during the application or interview process, we will work with you to ensure your needs are met.


We appreciate all applicants for their interest; however, only those candidates selected for an interview will be contacted.

 

Canada
Ontario
Toronto Show on map Get directions