Job Description
Company description:
New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.
We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business' and achieve long-term change.
Job description:
About us
The purpose of Te Tari Pūreke, Firearms Safety Authority business unit is to enable New Zealand to be a world leader in arms safety through an effective regulatory and administrative approach to the Arms Act and Arms Regulations. Established to lead, operate, and develop investment in modernisation of the firearms system, which will result in a more efficient and effective risk-based licensing system, and shall improve public confidence in the firearms licensing system.
The modernisation of the Arms Regulatory System will take every opportunity to prevent harm through transparent, high quality, consistent, legislatively correct, and effective regulatory activities. This will also cover world leading administration, education, and promotion of compliance within the provisions of the Arms Act and Arms Regulations.
About the role
The Compliance & Resolutions Officer is an integral role in ensuring regulatory and legislative requirements are met by our firearms licence community. The Compliance & Resolutions Officer will support regulatory compliance and deliver a high-quality service the public deserve and expect.
Your contribution will build a culture of high performance which results in a team that is inclusive, innovative, agile, and passionate in meeting TeTari Pūreke outcomes.
This role is based in Palmerston North. The role is rotational and to meet the needs of Te Tari Pūreke and your own development, you may be rotated within the other teams which form Te Tari Pūreke.
Key Accountabilities:
Assess licence applications, permits and endorsements.
Ensuring licence holders understand their responsibilities through education and intervention in order to improve compliance.
Once trained, understand the application of improvement notices, prescribed conditions, warning letters, temporary suspensions, revocations, and refusals.
Providing accurate and information and recommendations.
Ensuring compliance activities are completed in a timely, efficient, and effective manner.
Maintain accurate and detailed records.
What you'll bring:
Good computer and great writing skills.
Excellent time management and the ability to work in a busy environment with frequent interruptions.
Ability to understand and read New Zealand legislation (once trained) to do so.
The capability to build relationships both internally and externally.
Solid interpersonal skills and self -confidence.
Excellent admin skills, a keen eye for detail, and pride in your work.
Special requirements:
Applicants need to have vaild New Zealand work rights.
Being part of Te Tari Pureke and the Police whānau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police. Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.
This role is set at Individual Contributor level, this means your key purpose is "to deliver or enable others to deliver Our Business".
We will ask you questions based on "How we will deliver Our Business - Core Competencies" and the appropriate role level, i.e. Individual Contributor. For more information on Our Core Competencies, please copy and paste this URL: https://www.police.govt.nz/sites/default/files/publications/core-competencies-how-we-will-deliver-our-business.pdf
These questions will be unique and specific to the role, focusing on the aspects the hiring manager believes are most important for that position at the time. For more information on Our Values, please copy and paste this URL: https://www.police.govt.nz/sites/default/files/publications/nzp-our-values.pdf
To view the position description for this role please copy and paste this link into a new browser: https://www.police.govt.nz/sites/default/files/pd/05-2026/compliance_and_resolutions_officer_te_tari_pureke.pdf
To view more detailed information about our recruitment process along with further details about requirements please click below link:
Applicant Information Pack (External)
Apply Now
If this position sounds like you, click apply now. You will be required to submit an application form and a CV. Before confirmation of hire, pre-employment checks will be undertaken.
For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers
All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.
Salary
This position is covered by a collective agreement and salary will commence between $6+,337 to $73,464 dependent on skills and experience relevant to the role.
If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful for the next stage of the recruitment process.
If you have any questions about this vacancy, please contact [email protected]
Please note: "For employees affected by restructuring, (provided minimum capability requirements are met) you have preferential right of appointment to any relevant vacant position within Police that is at the same remuneration band or lower" Organisational Review and Redesign policy | Ten One - New Zealand Police Intranet
Deadline for applications is 5:00 pm, Friday 18th October 2026. Applications may be reviewed prior to the close date as well as contact made with candidates
New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.
We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business' and achieve long-term change.
Job description:
About us
The purpose of Te Tari Pūreke, Firearms Safety Authority business unit is to enable New Zealand to be a world leader in arms safety through an effective regulatory and administrative approach to the Arms Act and Arms Regulations. Established to lead, operate, and develop investment in modernisation of the firearms system, which will result in a more efficient and effective risk-based licensing system, and shall improve public confidence in the firearms licensing system.
The modernisation of the Arms Regulatory System will take every opportunity to prevent harm through transparent, high quality, consistent, legislatively correct, and effective regulatory activities. This will also cover world leading administration, education, and promotion of compliance within the provisions of the Arms Act and Arms Regulations.
About the role
The Compliance & Resolutions Officer is an integral role in ensuring regulatory and legislative requirements are met by our firearms licence community. The Compliance & Resolutions Officer will support regulatory compliance and deliver a high-quality service the public deserve and expect.
Your contribution will build a culture of high performance which results in a team that is inclusive, innovative, agile, and passionate in meeting TeTari Pūreke outcomes.
This role is based in Palmerston North. The role is rotational and to meet the needs of Te Tari Pūreke and your own development, you may be rotated within the other teams which form Te Tari Pūreke.
Key Accountabilities:
Assess licence applications, permits and endorsements.
Ensuring licence holders understand their responsibilities through education and intervention in order to improve compliance.
Once trained, understand the application of improvement notices, prescribed conditions, warning letters, temporary suspensions, revocations, and refusals.
Providing accurate and information and recommendations.
Ensuring compliance activities are completed in a timely, efficient, and effective manner.
Maintain accurate and detailed records.
What you'll bring:
Good computer and great writing skills.
Excellent time management and the ability to work in a busy environment with frequent interruptions.
Ability to understand and read New Zealand legislation (once trained) to do so.
The capability to build relationships both internally and externally.
Solid interpersonal skills and self -confidence.
Excellent admin skills, a keen eye for detail, and pride in your work.
Special requirements:
Applicants need to have vaild New Zealand work rights.
Being part of Te Tari Pureke and the Police whānau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police. Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.
This role is set at Individual Contributor level, this means your key purpose is "to deliver or enable others to deliver Our Business".
We will ask you questions based on "How we will deliver Our Business - Core Competencies" and the appropriate role level, i.e. Individual Contributor. For more information on Our Core Competencies, please copy and paste this URL: https://www.police.govt.nz/sites/default/files/publications/core-competencies-how-we-will-deliver-our-business.pdf
These questions will be unique and specific to the role, focusing on the aspects the hiring manager believes are most important for that position at the time. For more information on Our Values, please copy and paste this URL: https://www.police.govt.nz/sites/default/files/publications/nzp-our-values.pdf
To view the position description for this role please copy and paste this link into a new browser: https://www.police.govt.nz/sites/default/files/pd/05-2026/compliance_and_resolutions_officer_te_tari_pureke.pdf
To view more detailed information about our recruitment process along with further details about requirements please click below link:
Applicant Information Pack (External)
Apply Now
If this position sounds like you, click apply now. You will be required to submit an application form and a CV. Before confirmation of hire, pre-employment checks will be undertaken.
For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers
All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.
Salary
This position is covered by a collective agreement and salary will commence between $6+,337 to $73,464 dependent on skills and experience relevant to the role.
If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful for the next stage of the recruitment process.
If you have any questions about this vacancy, please contact [email protected]
Please note: "For employees affected by restructuring, (provided minimum capability requirements are met) you have preferential right of appointment to any relevant vacant position within Police that is at the same remuneration band or lower" Organisational Review and Redesign policy | Ten One - New Zealand Police Intranet
Deadline for applications is 5:00 pm, Friday 18th October 2026. Applications may be reviewed prior to the close date as well as contact made with candidates
💡 Quick Summary
Seeking a career-building opportunity? The Compliance Resolutions Officer position is now open for candidates interested in the Government Job Alert sector. This role in Palmerston North offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
