Job Description
2 years ago Openings: 1 Job Applicants: 0
Dr. Phone Fix - Clareview , 13508 Victoria Trail NW Unit 8, Edmonton, AB T5A 5C9, Canada
21.00 CAD / Per Hour
Description
Job description
Dr. Phone Fix is Canada’s “one-stop shop” providing customers across the country with a destination for all of their Cell Phone , Tablets , iPads , Computer and Laptop needs. We buy, sell, repair and connect and can help with all things wireless.
We are committed to recruiting, retaining and valuing a qualified workforce.
Position Summary
Dr. Phone Fix is seeking customer focused, tech savvy people who combine an aptitude and passion to repair cell phone , tablets , iPads , computer and laptop using industry leading tools , parts and processes. With a desire to provide the complete solution to the customer by selling Pre Owned devices, Network prepaid plans and accessories. This position suits an influential, service-oriented problem solver, passionate about all things smartphone and customer service. You thrive in a collaborative, team environment and are driven to meet and exceed sales and customer experience targets and metrics.
Responsibilities
Test, diagnose, troubleshoot and repair smartphones, tablets , computer and laptops
Provide repair and replacement estimates for the customer
Communicate with the customer to explain technical issues in an easy to understand, helpful manner
Provide the customer with the complete solution by offering our full range of wireless services including Cell phone prepaid plans
Greet customers and answer phone calls in a professional, courteous, friendly manner
Utilize the Point of Sale system to maintain an accurate record of customer information and real-time status of customer repairs
Organize, receive stock and mage inventory in accordance with Company requirements
Open and close duties, as well as regular cleaning and dusting
Skills
Strong aptitude, desire and/or experience in repairing electronics
Knowledge of Android and Apple operating systems
Strong technical, problem solving and analytical skills
Ability to prioritize and multitask with strong attention to detail
Knowledge of smartphone and tablet functionality both hardware and software
Self motivated and sales driven you have the ability to connect with and influence customers
Take personal pride and satisfaction in providing the customer with the complete solution for all their wireless needs
Transparent, Honest and Trustworthy
Work best in a collaborative, small team environment
Ability to work flexible retail hours
Salary and Benefits
Competitive hourly wages
Professional training, growth, and development opportunities
Employee discount on goods and services
Job Types: Full-time, Permanent
Additional pay:
Commission pays
Schedule:
8-hour shift
Monday to Friday
Weekends
Experience:
sales: 2 years (required)
cell phone repair: 1 year (required)
Computer repair: 1 year (required)
Work remotely:
No
Supplemental pay types:
Commission pay
Language:
English (required)
Dr. Phone Fix - Clareview , 13508 Victoria Trail NW Unit 8, Edmonton, AB T5A 5C9, Canada
21.00 CAD / Per Hour
Description
Job description
Dr. Phone Fix is Canada’s “one-stop shop” providing customers across the country with a destination for all of their Cell Phone , Tablets , iPads , Computer and Laptop needs. We buy, sell, repair and connect and can help with all things wireless.
We are committed to recruiting, retaining and valuing a qualified workforce.
Position Summary
Dr. Phone Fix is seeking customer focused, tech savvy people who combine an aptitude and passion to repair cell phone , tablets , iPads , computer and laptop using industry leading tools , parts and processes. With a desire to provide the complete solution to the customer by selling Pre Owned devices, Network prepaid plans and accessories. This position suits an influential, service-oriented problem solver, passionate about all things smartphone and customer service. You thrive in a collaborative, team environment and are driven to meet and exceed sales and customer experience targets and metrics.
Responsibilities
Test, diagnose, troubleshoot and repair smartphones, tablets , computer and laptops
Provide repair and replacement estimates for the customer
Communicate with the customer to explain technical issues in an easy to understand, helpful manner
Provide the customer with the complete solution by offering our full range of wireless services including Cell phone prepaid plans
Greet customers and answer phone calls in a professional, courteous, friendly manner
Utilize the Point of Sale system to maintain an accurate record of customer information and real-time status of customer repairs
Organize, receive stock and mage inventory in accordance with Company requirements
Open and close duties, as well as regular cleaning and dusting
Skills
Strong aptitude, desire and/or experience in repairing electronics
Knowledge of Android and Apple operating systems
Strong technical, problem solving and analytical skills
Ability to prioritize and multitask with strong attention to detail
Knowledge of smartphone and tablet functionality both hardware and software
Self motivated and sales driven you have the ability to connect with and influence customers
Take personal pride and satisfaction in providing the customer with the complete solution for all their wireless needs
Transparent, Honest and Trustworthy
Work best in a collaborative, small team environment
Ability to work flexible retail hours
Salary and Benefits
Competitive hourly wages
Professional training, growth, and development opportunities
Employee discount on goods and services
Job Types: Full-time, Permanent
Additional pay:
Commission pays
Schedule:
8-hour shift
Monday to Friday
Weekends
Experience:
sales: 2 years (required)
cell phone repair: 1 year (required)
Computer repair: 1 year (required)
Work remotely:
No
Supplemental pay types:
Commission pay
Language:
English (required)
💡 Quick Summary
Seeking a career-building opportunity? The Computer and Cell Phone Repair Technician position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Edmonton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
