Job Description
The McIntosh Group are seeking a Computer Network & Systems Engineer to handle support requests and resolve day to day issues for team members throughout the company.
The role is responsible for supporting end-users by ensuring continuity of computer system services and by providing technical expertise, assistance, and project coordination necessary to install computer software, modify/repair hardware products and resolve technical problems.
Reporting directly to the Head of Group IT, your responsibilities include:
Monitor system performance, apply upgrades and ensure high availability.
Maintain a high level of communication on the phone and face-to-face with suppliers and staff to ensure they are left with a positive experience.
Support various Microsoft products such as Share Point, Windows Server, Windows Desktop and Office365.
The support of hardware and software for Dell devices and applications.
Network and product support for printers and photocopiers and liaising with the printer vendor if required.
Responsible for configuring, maintaining, and updating network hardware such as firewalls, switches and more.
Understanding of LAN, WAN and Hybrid systems.
Perform proactive and reactive networking tasks with firewall, router and switch hardware.
Provide one on one training when requested.
Maintain all local software and hardware licensing to ensure conformance.
Maintain servers, patching, security, and system backups.
Ad hoc duties and projects as required.
Key skills required for role:
Tertiary qualification in Information Technology or relevant discipline
Minimum of 2 years’ IT support experience.
Excellent technical knowledge of PC and desktop hardware, including, laptops, printers, scanners, etc.
Experience with supporting and troubleshooting hardware, systems & applications.
Experience in ERP systems, SharePoint, Microsoft Office Suite (advantageous).
A supportive team player with a can do attitude.
Scripting experience (PowerShell) is highly desirable.
Excellent written & verbal communication.
Benefits:
This is a fantastic opportunity for an enthusiastic individual to support the Group IT Manager in maintaining the internal network and server- based software. You will have the chance to participate in a number of up and coming projects and learn a variety of new skills to broaden your knowledge base.
An annual salary of $82,000 - $87,000, plus Superannuation.
Rewarding and friendly work environment.
Opportunities for training and development.
What comes next?
Update your resume to demonstrate your current experience and hit “Apply for this job” today.
Who are we?
For more than 60 years, the McIntosh Group has set the benchmark in equipment management solutions, providing customers across Australia with unrivalled support in the agricultural and construction industries.
Having grown to employ over 700 people Australia wide, our decision makers remain in the frontline - ensuring we deliver and nurture our service-first culture.
Our aim is to build a continuously improving stable of products and services which will help our customers achieve their agronomic and financial objectives. In turn, this will drive our business and create opportunities for employee growth, resulting in recognition both as an industry employer, and an equipment supplier, of choice.
McIntosh Group will commence shortlisting immediately and reserves the right to close this position at any time. You must be able to demonstrate that you have the Right to Work in Australia.
Job Type: Full-time
Pay: $82,000.00 – $87,000.00 per year
Experience:
IT support: 2 years (Preferred)
Work Authorisation:
Australia (Preferred)
Work Location: In person
The role is responsible for supporting end-users by ensuring continuity of computer system services and by providing technical expertise, assistance, and project coordination necessary to install computer software, modify/repair hardware products and resolve technical problems.
Reporting directly to the Head of Group IT, your responsibilities include:
Monitor system performance, apply upgrades and ensure high availability.
Maintain a high level of communication on the phone and face-to-face with suppliers and staff to ensure they are left with a positive experience.
Support various Microsoft products such as Share Point, Windows Server, Windows Desktop and Office365.
The support of hardware and software for Dell devices and applications.
Network and product support for printers and photocopiers and liaising with the printer vendor if required.
Responsible for configuring, maintaining, and updating network hardware such as firewalls, switches and more.
Understanding of LAN, WAN and Hybrid systems.
Perform proactive and reactive networking tasks with firewall, router and switch hardware.
Provide one on one training when requested.
Maintain all local software and hardware licensing to ensure conformance.
Maintain servers, patching, security, and system backups.
Ad hoc duties and projects as required.
Key skills required for role:
Tertiary qualification in Information Technology or relevant discipline
Minimum of 2 years’ IT support experience.
Excellent technical knowledge of PC and desktop hardware, including, laptops, printers, scanners, etc.
Experience with supporting and troubleshooting hardware, systems & applications.
Experience in ERP systems, SharePoint, Microsoft Office Suite (advantageous).
A supportive team player with a can do attitude.
Scripting experience (PowerShell) is highly desirable.
Excellent written & verbal communication.
Benefits:
This is a fantastic opportunity for an enthusiastic individual to support the Group IT Manager in maintaining the internal network and server- based software. You will have the chance to participate in a number of up and coming projects and learn a variety of new skills to broaden your knowledge base.
An annual salary of $82,000 - $87,000, plus Superannuation.
Rewarding and friendly work environment.
Opportunities for training and development.
What comes next?
Update your resume to demonstrate your current experience and hit “Apply for this job” today.
Who are we?
For more than 60 years, the McIntosh Group has set the benchmark in equipment management solutions, providing customers across Australia with unrivalled support in the agricultural and construction industries.
Having grown to employ over 700 people Australia wide, our decision makers remain in the frontline - ensuring we deliver and nurture our service-first culture.
Our aim is to build a continuously improving stable of products and services which will help our customers achieve their agronomic and financial objectives. In turn, this will drive our business and create opportunities for employee growth, resulting in recognition both as an industry employer, and an equipment supplier, of choice.
McIntosh Group will commence shortlisting immediately and reserves the right to close this position at any time. You must be able to demonstrate that you have the Right to Work in Australia.
Job Type: Full-time
Pay: $82,000.00 – $87,000.00 per year
Experience:
IT support: 2 years (Preferred)
Work Authorisation:
Australia (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Computer Network & Systems Engineer position is now open for candidates interested in the Construction, Repair & Maintenance Services sector. This role in Redcliffe offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Construction, Repair & Maintenance Services is a plus.