Job Description
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Salary
₹30,000 - ₹40,000 a month
Job type
Fresher
Shift and schedule
Day shift
Benefits & Perks
Work from home
Benefits
Pulled from the full job description
Work from home
Full Job Description
Role: Any Other
Timings: Day Shift
Industry: BPO / ITES
Functional Area: Any Other
Key Skills: BPO Skills
Description
Rock Infotech limited, a leader in the computer and network security industry, is currently seeking to hire a Fresher computer Operator Customer Service WFH for immediate placement. The ideal candidate will provide support to clients in a professional and courteous manner through email, phone, and chat. This is a work-from-home position.
The ideal candidate will have excellent communication skills, be a quick learner, and have the ability to multitask in a fast-paced environment. This is an excellent opportunity for someone who is looking to gain valuable experience in the ever-growing field of computer and network security.
Responsibilities
Provide exceptional customer service to clients via email, chat or phone.
Effectively troubleshoot and analyze technical problems in order to resolve customer issues.
Entering customer data in the system accurately.
Collaborate with other team members and departments to provide outstanding customer service.
Keep up-to-date with the latest technical trends in computer and network security.
Follow company policies and procedures while providing the customer with an unparalleled experience.
Meet performance and attendance goals.
Requirements
Excellent verbal and written communication skills in English.
Basic knowledge of computer software and hardware.
Strong analytical and problem-solving skills.
Ability to work under pressure in a fast-paced environment.
Willingness to work in a changing and challenging environment.
Ability to work independently with minimal supervision.
Positive and professional attitude towards customer service.
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Job activity
Posted Today
MyGlit
💡 Quick Summary
Seeking a career-building opportunity? The COMPUTER OPERATOR WFH position is now open for candidates interested in the MIS Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
