Job Description
712993
Sydney CBD, NSW, Australia
Full Time
$35 per hour plus superannuation
Monday to Friday roster – no weekends or public holidays!
Be part of a global organization with ongoing development opportunities!
Complimentary corporate uniform!
At Rapport we believe that every guest experience should be unique. We are specialists in providing a range of fully managed front and back-of-house guest services including reception and concierge. Our ambassadors’ key focus is to ensure our clients and guests enjoy a remarkable experience; anticipating their needs – even before they do, saving precious time and enhancing the guest experience.
THE POSITION
Coordinate concierge operations to deliver outstanding service for all guests and visitors
Manage visitor registration, pass issuance, and building access accordingly with existing security policies and procedures, proactively act in a manner that supports a healthy and safe work environment
Liaise with stakeholders to always maintain a premium front-of-house environment and immaculate presentation of the reception.
Support the Guest Experience Manager with reporting, compliance, and training delivery
Act as a key contact for all guest-related enquiries
Develop and maintain excellent relationship with client on site, respond to client feedback professionally and action service improvements where needed
THE PERSON
Proven experience within corporate concierge, hotel reception, or guest services environment
Strong leadership skills and the ability to coach and mentor others
Excellent communication and interpersonal skills with a customer-first mindset
Able to remain calm under pressure and manage multiple priorities
Flexible, proactive, and solution-oriented with strong problem-solving ability
Holds or is eligible to obtain a current Police Clearance
THE BENEFITS
Paid parental leave
Multiple salary packaging options to make your dollar go further
Easy access to 100+ retail discounts
Opportunity to learn new skills and move to different internal roles
Above award wages
A chance to join an ecologically and socially forward operation
Apply Today!
For any further queries, please send an email to careers@compass-group.com.au
Sydney CBD, NSW, Australia
Full Time
$35 per hour plus superannuation
Monday to Friday roster – no weekends or public holidays!
Be part of a global organization with ongoing development opportunities!
Complimentary corporate uniform!
At Rapport we believe that every guest experience should be unique. We are specialists in providing a range of fully managed front and back-of-house guest services including reception and concierge. Our ambassadors’ key focus is to ensure our clients and guests enjoy a remarkable experience; anticipating their needs – even before they do, saving precious time and enhancing the guest experience.
THE POSITION
Coordinate concierge operations to deliver outstanding service for all guests and visitors
Manage visitor registration, pass issuance, and building access accordingly with existing security policies and procedures, proactively act in a manner that supports a healthy and safe work environment
Liaise with stakeholders to always maintain a premium front-of-house environment and immaculate presentation of the reception.
Support the Guest Experience Manager with reporting, compliance, and training delivery
Act as a key contact for all guest-related enquiries
Develop and maintain excellent relationship with client on site, respond to client feedback professionally and action service improvements where needed
THE PERSON
Proven experience within corporate concierge, hotel reception, or guest services environment
Strong leadership skills and the ability to coach and mentor others
Excellent communication and interpersonal skills with a customer-first mindset
Able to remain calm under pressure and manage multiple priorities
Flexible, proactive, and solution-oriented with strong problem-solving ability
Holds or is eligible to obtain a current Police Clearance
THE BENEFITS
Paid parental leave
Multiple salary packaging options to make your dollar go further
Easy access to 100+ retail discounts
Opportunity to learn new skills and move to different internal roles
Above award wages
A chance to join an ecologically and socially forward operation
Apply Today!
For any further queries, please send an email to careers@compass-group.com.au
💡 Quick Summary
Seeking a career-building opportunity? The Concierge position is now open for candidates interested in the Operator & Technician Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operator & Technician Jobs is a plus.