Job Description
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Concierge - Full-Time; weekends as needed
Job Summary
The Concierge greets residents and guests, answers telephones, responds to routine inquiries, relays calls, and performs a variety of related clerical duties. In between all the daily responsibilities, the Concierge must also answer any resident or guest questions.
In addition, the Concierge is also a critical part of the community’s Sales & Marketing team. Often the very first impression that any visitor has of the community, whether in person or on the telephone.
Essential Functions
· Greets every individual entering through the front door and announces all prospects to Sales & Marketing representative by Name
· Answers the phone to Atlas standards (If a team member is unable to take the call. Take a written or email message.)
· Accepts all incoming packages (mail, floral deliveries, etc.) for residents and management. Deliver all packages
· Maintains Sign-In log for all guests/visitors
· Assists Residents with any questions or concerns, or refers them to the appropriate person
· Completes and submits Maintenance Request Work Orders
· May be responsible for making photocopies, sending/receiving faxes, assisting with dry cleaning services, deliveries, etc.
· Maintains the appearance of the common areas by checking for cleanliness, burned out light bulbs, misplaced chairs, etc.
· Maintains appearance of the entryway (both inside and out) and driveway, if applicable
· Assist Business Office by tracking all community documentation, including move-ins/move- out; assist with pre-billing invoicing; assist with setting up resident and employee files; and other duties as assigned.
Community Security
· Never leaves desk unattended If you must leave the desk unattended make sure that you have the cordless phone & walkie-talkie. Notify a manger that you are stepping away.
· Maintains all community keys, if applicable
· Completes all necessary Occurrence Reports and distributes to Managers, if applicable
· Logs all events, problems, concerns on the Shift Log
· Monitors the Daily Resident Safety Check-In System
· Monitors all applicable door and building alarms, fire panel, and cameras (Do not prop the door open)
· Provides property security surveillance on 3rd shift, if applicable
Emergency Response Systems
· Ensures all emergency systems are restored and logged
· Ensures written Medical/Emergency procedures are in place
Job Types: Full-time, Part-time
Pay: From $15.50 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Work Location: In person
Concierge - Full-Time; weekends as needed
Job Summary
The Concierge greets residents and guests, answers telephones, responds to routine inquiries, relays calls, and performs a variety of related clerical duties. In between all the daily responsibilities, the Concierge must also answer any resident or guest questions.
In addition, the Concierge is also a critical part of the community’s Sales & Marketing team. Often the very first impression that any visitor has of the community, whether in person or on the telephone.
Essential Functions
· Greets every individual entering through the front door and announces all prospects to Sales & Marketing representative by Name
· Answers the phone to Atlas standards (If a team member is unable to take the call. Take a written or email message.)
· Accepts all incoming packages (mail, floral deliveries, etc.) for residents and management. Deliver all packages
· Maintains Sign-In log for all guests/visitors
· Assists Residents with any questions or concerns, or refers them to the appropriate person
· Completes and submits Maintenance Request Work Orders
· May be responsible for making photocopies, sending/receiving faxes, assisting with dry cleaning services, deliveries, etc.
· Maintains the appearance of the common areas by checking for cleanliness, burned out light bulbs, misplaced chairs, etc.
· Maintains appearance of the entryway (both inside and out) and driveway, if applicable
· Assist Business Office by tracking all community documentation, including move-ins/move- out; assist with pre-billing invoicing; assist with setting up resident and employee files; and other duties as assigned.
Community Security
· Never leaves desk unattended If you must leave the desk unattended make sure that you have the cordless phone & walkie-talkie. Notify a manger that you are stepping away.
· Maintains all community keys, if applicable
· Completes all necessary Occurrence Reports and distributes to Managers, if applicable
· Logs all events, problems, concerns on the Shift Log
· Monitors the Daily Resident Safety Check-In System
· Monitors all applicable door and building alarms, fire panel, and cameras (Do not prop the door open)
· Provides property security surveillance on 3rd shift, if applicable
Emergency Response Systems
· Ensures all emergency systems are restored and logged
· Ensures written Medical/Emergency procedures are in place
Job Types: Full-time, Part-time
Pay: From $15.50 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Concierge/Business Office Assistant position is now open for candidates interested in the Helper Jobs sector. This role in Alpharetta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.
