Conduct Risk Manager - Retail Banking

You will be a part of the team driving the development of technology-enabled client solutions and offerings which help our retail banking clients manage their conduct risks and deliver good customer outcomes. This is a growth priority for our business, and therefore provides a unique opportunity to be at the centre of growing our retail banking conduct proposition at a time of significant change across the industry.

You will be supporting this growth area with a focus on helping build our technology-enabled retail conduct assets and services.

As a key member of our team, you will have a client-facing role working as part of our delivery teams on client engagements; and managing and coaching junior staff.

Typical projects in our team include:

Consumer Duty

Regulatory reforms

Non-financial risk transformation

Consumer credit and lending practices

Regulatory authorisations and licensing

This role is for you if you have:

Experience working within retail banking, specifically regarding non-financial and conduct risk and/or controls either from a consulting, industry or regulatory perspective

A technology-enabled mindset, with prior experience of designing and/or using technology solutions to enhance risk management / controls processes (which may include data visualisation tools such as PowerBI, Alteryx)

Commercial awareness of retail banking business models; sound reporting skills and the ability to work under your own initiative

An agility to effectively participate in varied projects within retail banking (with bank and non-bank clients)