Consultant, Credit Control and Premium Accounting

Consultant-Premium Accounting & Credit Control

To ensure timely collection and allocation of premiums and cash hence preventing building up Bad Debt and reducing outstanding unallocated cash in order to ensure adequate corporate liquidity. Role holder supports managers by providing functional insights to teams that provide services to a variety of stakeholders by acting as the primary point of contact from an operational perspective. The role is meant to be completely self-directed.

What You’ll Be DOING

What will your essential responsibilities include?
• Acting as SME and a role model on process and tools used.
• Managing the workflow of multiple tasks and maintaining a detailed understanding of the status of various tasks owned by Underwriters, Brokers, Reinsurers, AXA XL internal network, and Network Partners around the world.
• Performing tasks that require advanced knowledge, ideally in direct contact with UWs and/or external clients.
• Proactive problem-solving to balance and manage client/broke/UW expectations with internal service standards.
• Building effective relations with MO/UW to timely resolve escalated queries and supporting performance improvement.
• Performing quality control on complex tasks completed by senior analysts and associate consultants, whenever required.
• Might be supporting more than one team, offering support across various products, countries, regions, departments and/or functions.
• Working in conjunction with managers in creating & overseeing training & development/performance improvement plans for band A roles.
• Constantly elaborating existing processes, looking for improvement opportunities and leading comprehensive projects between ESS and MO/UW based on knowledge and experience.
• Adhering to Service Level Agreements and quality targets set by Global Operations in agreement with Middle Office / Credit Control.
• Using workflow and time-tracking tools to ensure proper work organization and reporting.
• Creating & overseeing training & development/performance improvement plans for band A roles.
• Actively supporting transition planning & execution.

You will report to the Manager-Premium Accounting & Credit Control.

What You Will BRING

We’re looking for someone who has these abilities and skills:

Required Skills And Abilities
• Candidate with relevant years of experience. Majority of experience in Debt management is preferrable.
• Graduate in any discipline, preferably in Insurance, Commerce or Finance & Accounting.
• Outstanding knowledge of debt & cash management tools.
• Excellent knowledge of Insurance/Credit Control/Underwriting.
• Ability to read and comprehend insurance industry related correspondence and memos.
• Desired Skills and Abilities:
• Excellent presentation & written and verbal communication skills. Confidence to speak up in team meetings as well as with senior colleagues and stakeholders.
• Deadline driven with ability to work under pressure.
• Problem-solving attitude, great work organization skills.
• Ability to manage the processes with zero supervision.
• Understanding business needs in order to proactively identify transition opportunities and drive their business line/region without manager support.
• Nice to have knowledge of BFSI (Banking, Financial, Service Industry).

Who WE Are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, ****** orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars
• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.

For more information, please see axaxl.com/sustainability.

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