Job Description
Job number: 804967
Primary position location: NSW- Sydney CBD
Primary position location: VIC- Melbourne CBD
Category: Banking & Financial Services
Category: Data & Analytics
Category: IT Architecture & Strategy
Show More
Work type: Permanent Full time
Closing at: Dec 19 2026 - 23:55 AEDT
Favourite
Work with cutting edge decisioning technology and help shape NAB’s enterprise-wide Pega Customer Decision Hub capability.
Make a real impact at scale, influencing personalised experiences for millions of customers across Australia.
Grow your career in a supportive, flexible and innovative environment with access to learning pathways, certification and leadership development opportunities
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand
In the role of Consultant – Decision Strategy, you will join Greg Moore and the Customer Decisioning team that’s doubling down on customer obsession.
In this Consultant – Decision Strategy role, you will:
Designing, building and enhancing Pega decision strategies that drive personalised customer engagement.
Manages the development of the Pega data record (xCAR) and champions the effective use of data within decisioning.
Ensures the integrity of decisioning from a holistic customer perspective.
Trains team members in key Pega technology functionality, ensuring re-use and best practices are adopted across the team.
Strong stakeholder engagement skills with the ability to clearly translate complex technical decisioning concepts into meaningful business ready insights and recommendations.
Primary position location: NSW- Sydney CBD
Primary position location: VIC- Melbourne CBD
Category: Banking & Financial Services
Category: Data & Analytics
Category: IT Architecture & Strategy
Show More
Work type: Permanent Full time
Closing at: Dec 19 2026 - 23:55 AEDT
Favourite
Work with cutting edge decisioning technology and help shape NAB’s enterprise-wide Pega Customer Decision Hub capability.
Make a real impact at scale, influencing personalised experiences for millions of customers across Australia.
Grow your career in a supportive, flexible and innovative environment with access to learning pathways, certification and leadership development opportunities
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand
In the role of Consultant – Decision Strategy, you will join Greg Moore and the Customer Decisioning team that’s doubling down on customer obsession.
In this Consultant – Decision Strategy role, you will:
Designing, building and enhancing Pega decision strategies that drive personalised customer engagement.
Manages the development of the Pega data record (xCAR) and champions the effective use of data within decisioning.
Ensures the integrity of decisioning from a holistic customer perspective.
Trains team members in key Pega technology functionality, ensuring re-use and best practices are adopted across the team.
Strong stakeholder engagement skills with the ability to clearly translate complex technical decisioning concepts into meaningful business ready insights and recommendations.
💡 Quick Summary
Seeking a career-building opportunity? The Consultant, Decision Strategy position is now open for candidates interested in the Remote Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
