With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

Welcome to the relentless pursuit of better.

Are you the one we are looking for?

Inviting applications for the role of Consultant

Job Description
• Administer Electronic File Transfer Program using GlobalScape
• Ensure the security of file transfers utilizing protocols such as HTTPS, FTPS, SFTP
• Create PowerShell Scripts for file transfers and utilities.
• Resolve technical problems effectively and efficiently working with internal functional and software development teams, and external vendors to identify root causes and solutions.
• Log service requests with vendors and coordinate diagnostics, requested actions and testing with functional teams.
• Identify and implement system process improvements leveraging the software, best practices, automation, innovation and technology upgrades.
• Contribute to the creation of Support Design Specification and Support Supplement Documents.
• Provide ad-hoc reporting as required by the business.
• Adhere to Customer Solution Delivery Framework, Incident Management, and Change Management procedures.
• Lead or assist with day-to-day service delivery issues and processes as required.
• Work with project teams to understand the concepts and technical infrastructure of the to-be implemented modules/functionalities and create / document operations procedures.

Minimum Qualifications

Qualifications we seek in you
• BE/B Tech/MCA
• Excellent written and verbal communication skills

Mandatory Qualifications
• GlobalScape File transfer tool working knowledge
• INC Management, Problem Management and other ITIL processes.
• Global Scape Administration.

Quick joiners preferred

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training .

Job

Consultant

Primary Location

India-Mumbai

Schedule

Full-time

Education Level

Bachelor's / Graduation / Equivalent

Job Posting

Sep 21, 2024, 4:35:41 AM

Unposting Date

Dec 20, 2024, 12:29:00 PM

Master Skills List

Consulting

Job Category

Full Time