Job Description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Consultant Specialist,
In this role, you will:
• Provide 24x7x365 L1 and L2 Production Support for Distributed applications.
• Work in day shift, night shift and regular timings as per the support roster on rotation basis. Support and shift duty will be there on weekends and public holidays.
• Responsible for batch monitoring, alert acknowledgement, incident resolution, change order creation and execution, service recovery, root cause analysis, project implementation support, OS and Middleware patching activities, Disaster Recovery Exercise.
• Coordinate with L3, development and infrastructure teams during incident resolution. Recover the service within the SLAs.
• Create, review and improve Production Support documentation and procedures, troubleshooting guides, weekly reports summarizing Production performance.
• The candidate is expected to quickly learn and support multiple products and applications across Distributed platforms.
Requirements
To be successful in this role, you should meet the following requirements:
Should have 8+ years of Production Support experience in Distributed technologies such as LINUX, Oracle DB, SQL, Windows, MQ, WAS, Java, Control-M, Postman.
• Should have good experience in monitoring tools such as AppDynamics, Splunk, ELK - agent/forwarder installation & configuration, dashboard creation, health rule setup, alert setup, troubleshooting and monitoring.
• Should have experience in supporting operational large-scale enterprise data solutions and applications using one or more of GCP data and analytics services in combination with 3rd parties - Compute Engine, Cloud DataProc, Cloud Dataflow, Big Table, Cloud BigQuery, Cloud PubSub, Cloud storage, Cloud Functions.
• Should have experience with Open
💡 Quick Summary
Seeking a career-building opportunity? The Consultant Specialist|Wealth Personal Banking IT position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
